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NameGreenside Group Practice
Address26 Lennard Road
Croydon
CR0 2UL
Phone02086802270

Fax020 8649 8763

Websitehttp://www.greensidemedic

Email

RatingStar Rating 18 Reviews
CQCCQC Rating

CCGNHS Croydon CCG
E PrescriptionsAvailable
Status :Open
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 GP Information
Greenside Group Practice is a GP Practice in Croydon and provides a list of services listed below if available. This GP practice has 18 reviews with a rating of 2.6 out of 5.

  Opening Times    Open
DayOpening Times
Mon08:30-18:30
Tue08:30-19:30
Wed08:30-18:30
Thu08:30-18:30
Fri08:30-18:30
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  GP LocationDirections
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GP Services
  • Asthma Clinic
  • Child health and development
  • Learning disability health check
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   Patient Ratings
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Excellent
2

Good
5

Ok
1

Poor
3

Terrible
7

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Patient Reviews

Greenside Group Practice
By:Anonymous
Date:Jun 24 2019
Rating:Star Rating
Review Source

I’m pregnant This is my second pregnancy so I did same as my previous pregnancy call the Gp to book appointment to confirm my pregnancy and get some information when I called the receptionist Said she can’t book appointment I have to do by myself go online on health service and book my referral I was really surprised in case after few days I book appointment with Gp they’ didn’t ask for why when I met with the doctor he was so ignorant he didn’t want to do anything he didn’t even check my urine to confirm pregnancy and give me some information he said it’s not his a job he didn’t do Anything he said book your midwife appointment and he sent me home I’m so stress in my pregnancy I don’t know what to do anywhere I call they ignore me I got recently letter from health service they book my first midwife appointment at 20of August after2months I’m already 8weeks pregnant .i had difficult previous pregnancy with highblood pressure and diabetes. i call them why that far is my appointment the guy on phone he couldn’t give any answer he said must be mistake he said someone will call me back to discuss until now nobody called me .tell me what I can do if my Gp is ignorant and it’s not there job to release an pregnant women stress.and croydon health service is ignorant too .very disappointed .im 8weeks pregnant And I don’t know To who and where I can call for my appointments?!very bad nhs service
Original Comment Report...

Reply from Greenside Group Practice
Fri, 19 Jul 2019 15:38:21 +0100

We are sorry that you have had this experience with the surgery and for the delayed response. It is now the process that patients self refer themselves to CUH and you are then offered a date for your booking in appointment. After your initial appointment with the midwife at CUH you can then attend the practice for further Ante natal care that is provided by the GP. All further midwife appointments will be at CUH as the surgery no longer has a midwife. As your comment is anonymous we are unable to contact you, but would ask that you call the practice so that an appointment can be booked with a GP.

Greenside Group Practice
By:Anonymous
Date:Jun 12 2019
Rating:Star Rating
Review Source

In 9 months since moving to Croydon, I could NEVER book an appointment, either because they are busy for the next 30 days, or because their system is down so they cannot put my name down on the agenda. I have been there several times to request medication and one time for a permission form, and staff has not once been polite, always criticizing me for going there and asking in person, which I had to do since I could never reach them by phone. The list goes on. I cannot be seen in the walk-in centre - which is a 40 minute walk away - because they say my issues need to be seen by my own GP. This practice should change their management strategy and consider hiring more doctors, because it is clear that there aren't enough at the moment. Thank you.
Original Comment Report...

Reply from Greenside Group Practice
Fri, 19 Jul 2019 15:44:13 +0100

We are sorry that you have encountered problems when trying to book an appointment. Our appointment system books up to 4 weeks in advance, with new appointments being offered each week. We have recently changed practice systems and this may also have contributed to the lack of appointments. We would also apologise that you feel the staff were not polite, this is not the service that we would expect from our reception team. There has been a delay in responding to your comments and we hope that you have now been able to have an appointment with a GP. If you would like to discuss the matter further please contact the surgery.

Greenside Group Practice
By:Anonymous
Date:Nov 2 2018
Rating:Star Rating
Review Source

I have always found in my over six years of being a patient that the doctors, nurses and staff are first rate. Thoughtful, considerate and helpful. I recommend this practise wholeheartedly.
Original Comment Report...

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Greenside Group Practice

GP Practice in Croydon

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