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NameMoat House Surgery
AddressThe Moat House
Worsted Green
Merstham
RH1 3PN
Phone01737 642207

Websitehttps://www.themoathouses

Email esccg.support-moathouse@

RatingStar Rating 14 Reviews
CQCCQC Rating

CCGNHS East Surrey CCG
E PrescriptionsAvailable
Status :
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 GP Information
Moat House Surgery is a GP Practice in Merstham and provides a list of services listed below if available. This GP practice has 14 reviews with a rating of 3.8 out of 5.

  Opening Times    
DayOpening Times
Mon08:00-18:30
Tue08:00-18:30
Wed08:00-18:30
Thu08:00-18:30
Fri08:00-18:30
Sat08:30-10:00
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  GP LocationDirections
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GP Services
  • Asthma Clinic
  • Child health and development
  • Learning disability health check
  • Long Acting Reversible Contraception
  • Obesity management clinic
  • Primary care counselling service
  • Smoking cessation clinic
  • Travel health without yellow fever
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GP Performance

The table below is a standard list of gp practice metrics that are complied annually for practices in England. You can use this list to see how Moat House Surgery is doing in areas that may be important to you.
Health MetricDetailIndicator
Cervical Screening Ages 25 to 491735 individuals have been screened out of a possible 2305 eligible people.

A total of 75.27114967 of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another people to hit the required 80% screening target.
1735
Cervical Screening Ages 50 to 64810 individuals have been screened out of a possible 1085 eligible people.

A total of 74.65437788 of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another people to hit the required 80% screening target.
810
Overall number of GP appointments6148 Number of appointments in Apr 2024 from a practice list size of 12435 patients6148
Face to face appointments3389 Face to Face appointments in Apr 2024 which is 55.1% of the total number of appointments.3389
Home Visits43 Home Visits in Apr 2024 which is 0.7% of the total number of appointments.43
Telephone appointments2716 Telephone appointments in Apr 2024 which is 44.2% of the total number of appointments.2716
Unknown appointments0 Unknown appointments in Apr 2024 which is 0% of the total number of appointments.0
Video call appointments0 Video call appointments in Apr 2024 which is 0% of the total number of appointments.0


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   Patient Ratings
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Excellent
8

Good
2

Ok
 

Poor
1

Terrible
3

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Patient Reviews

Moat House Surgery
By:Anonymous
Date:Aug 20 2019
Rating:Star Rating
Review Source

This has been my Doctor's surgery for over ten years and has consistently shown to go beyond their requirements. Each and ever time I have had to use them for either my own health or my daughters' health needs, I have received an exemplary level of care and have either been issued the correct advice, medicines and or referrals etc with ease and speed. Much to the envy of my friends, who are not with this surgery, I was even able to see a Physiotherapist, that operates on site at the Surgery, in order to assist straight away with a very painful lower back injury. In the Reception, this surgery has a comprehensive display wall notifying patients of many activities, community events and programmes, in order to make available to patients a variety or opportunities that focus on building and strengthening overall well being and mental health. For example, Yoga Classes are available at the surgery, IT support and learning classes, Choir, Allotment group meet ups, Walking (outdooor) meeting ups - the list goes on. Most of these opportunities are either free or heavily subsidised - I think this Doctors Surgery is great and thank you.
Original Comment Report...

Moat House Surgery
By:Anonymous
Date:Mar 29 2019
Rating:Star Rating
Review Source

This gp surgery has in recent years gone downhill. All the good doctors have now retired. The last time I booked an appointment there was nothing for 2 weeks. I have seen various doctors at this surgery and none of them seem to care and are not prepared to listen properly. This year alone I have asked for 3 separate call backs about an existing matter but they never call.
Original Comment Report...

Moat House Surgery
By:Anonymous
Date:Jan 18 2023
Rating:Star Rating
Review Source

Ability to communicate via website, message or email is very, very poor. Given that some of us try to stay away (as encouraged) this is unacceptable.

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Moat House Surgery

GP Practice in Merstham

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