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NameChurch Street Practice
Address22 Church Street
Weybridge
KT13 8DW
Phone01932 504450

Websitehttps://www.churchstreetp

Email churchstreet.practicemai

RatingStar Rating 11 Reviews
CQCCQC Rating

CCGNHS North West Surrey CCG
E PrescriptionsAvailable
Status :Closed
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 GP Information
Church Street Practice is a GP Practice in Weybridge and provides a list of services listed below if available. This GP practice has 8 reviews with a rating of 2.5 out of 5.

  Opening Times    Closed
DayOpening Times
Mon07:20-18:30
Tue07:20-18:30
Wed08:30-18:30
Thu07:20-18:30
Fri08:30-18:30
Sat09:00-11:00
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GP Services
  • Asthma Clinic
  • Baby clinic with health visitor
  • Child Immunisations
  • Diabetes Clinic providing insulin initiation
  • Dressings clinic (nurse led)
  • Joint injections
  • Learning disability health check
  • Minor surgery (removal of moles,skin lesions)
  • Obesity management clinic
  • Phlebotomy
  • Smoking cessation clinic
  • Travel health with yellow fever
  • Young person's clinic
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GP Performance

The table below is a standard list of gp practice metrics that are complied annually for practices in England. You can use this list to see how Church Street Practice is doing in areas that may be important to you.
Health MetricDetailIndicator
Cervical Screening Ages 25 to 491455 individuals have been screened out of a possible 2170 eligible people.

A total of 67.05069124 of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another people to hit the required 80% screening target.		1455
Cervical Screening Ages 50 to 64930 individuals have been screened out of a possible 1320 eligible people.

A total of 70.45454545 of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another people to hit the required 80% screening target.		930
Overall number of GP appointments4369 Number of appointments in Apr 2024 from a practice list size of 13430 patients4369
Face to face appointments2625 Face to Face appointments in Apr 2024 which is 60.1% of the total number of appointments.2625
Home Visits236 Home Visits in Apr 2024 which is 5.4% of the total number of appointments.236
Telephone appointments1337 Telephone appointments in Apr 2024 which is 30.6% of the total number of appointments.1337
Unknown appointments0 Unknown appointments in Apr 2024 which is 0% of the total number of appointments.0
Video call appointments171 Video call appointments in Apr 2024 which is 3.9% of the total number of appointments.171


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   Patient Ratings
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Excellent
2

Good
2

Ok
1

Poor
1

Terrible
5

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Patient Reviews

Church Street Practice
By:Church S
Date:Jun 22 2018
Rating:Star Rating
Review Source

I phoned recently today to register with the surgery and was told to bring proof of Identification and address by the person I spoke to on the phone I travel all the way to the surgery while in a lot of pain with my foot and was told differently at reception and told I also need a bank statement. They did not mention this on the phone so I was turned away while in a lot of pain and wanted to see a doctor if possible. Such a wasted journey. They must think I have all the time in the world. Well they certainly do as the receptionists were just busy chatting with one another and not doing any work. Seriously they should be ashamed of this. I should have made more of a fuss there I feel and should have kicked off. That seem's the only way to resolve things I was too polite I feel and that's my mistake. I wish I can take this further and someone needs to be fired over this
Original Comment Report...

Reply from Church Street Practice
Mon, 25 Jun 2018 16:56:33 +0100

We are sorry to learn that this patient was unhappy with his or her recent visit here. We would welcome the opportunity of investigating this incident fully and would encourage the patient to contact Practice Manager Catherine Makepeace and advise the date and time of the attendance. We are having some difficulty understanding the comments which have been made; there are two Practices here and we alternate accepting new patients who wish to register. It sounds as though this patient came last week - a week in which we were not registering new patients, so we advised any potential new patients to register with the other Practice. We would not ask for any documentation, and would not in any event insist on a bank statement. We would also encourage this patient, should any further incident occur in future, to raise his or her concerns at the time so that the problem can be addressed immediately. If he or she has not yet registered with a Practice and is still having pain in his or her foot he or she may wish to attend one of the local Walk-in Centres for an assessment. They are based in Ashford (TW15 3FE) and Woking (GU22 7HS). I hope this patient will contact us again so that we can investigate the concerns and hopefully resolve the problem.

Church Street Practice
By:Church S
Date:Jun 22 2018
Rating:Star Rating
Review Source

I phoned recently today to register with the surgery and was told to bring proof of Identification and address by the person I spoke to on the phone I travel all the way to the surgery while in a lot of pain with my foot and was told differently at reception and told I also need a bank statement. They did not mention this on the phone so I was turned away while in a lot of pain and wanted to see a doctor if possible. Such a wasted journey. They must think I have all the time in the world. Well they certainly do as the receptionists were just busy chatting with one another and not doing any work. Seriously they should be ashamed of this. I should have made more of a fuss there I feel and should have kicked off. That seem's the only way to resolve things I was too polite I feel and that's my mistake. I wish I can take this further and someone needs to be fired over this
Original Comment Report...

Reply from Church Street Practice
Mon, 25 Jun 2018 16:56:33 +0100

We are sorry to learn that this patient was unhappy with his or her recent visit here. We would welcome the opportunity of investigating this incident fully and would encourage the patient to contact Practice Manager Catherine Makepeace and advise the date and time of the attendance. We are having some difficulty understanding the comments which have been made; there are two Practices here and we alternate accepting new patients who wish to register. It sounds as though this patient came last week - a week in which we were not registering new patients, so we advised any potential new patients to register with the other Practice. We would not ask for any documentation, and would not in any event insist on a bank statement. We would also encourage this patient, should any further incident occur in future, to raise his or her concerns at the time so that the problem can be addressed immediately. If he or she has not yet registered with a Practice and is still having pain in his or her foot he or she may wish to attend one of the local Walk-in Centres for an assessment. They are based in Ashford (TW15 3FE) and Woking (GU22 7HS). I hope this patient will contact us again so that we can investigate the concerns and hopefully resolve the problem.

Church Street Practice
By:Church S
Date:Jun 22 2018
Rating:Star Rating
Review Source

I phoned recently today to register with the surgery and was told to bring proof of Identification and address by the person I spoke to on the phone I travel all the way to the surgery while in a lot of pain with my foot and was told differently at reception and told I also need a bank statement. They did not mention this on the phone so I was turned away while in a lot of pain and wanted to see a doctor if possible. Such a wasted journey. They must think I have all the time in the world. Well they certainly do as the receptionists were just busy chatting with one another and not doing any work. Seriously they should be ashamed of this. I should have made more of a fuss there I feel and should have kicked off. That seem's the only way to resolve things I was too polite I feel and that's my mistake. I wish I can take this further and someone needs to be fired over this
Original Comment Report...

Reply from Church Street Practice
Mon, 25 Jun 2018 16:56:33 +0100

We are sorry to learn that this patient was unhappy with his or her recent visit here. We would welcome the opportunity of investigating this incident fully and would encourage the patient to contact Practice Manager Catherine Makepeace and advise the date and time of the attendance. We are having some difficulty understanding the comments which have been made; there are two Practices here and we alternate accepting new patients who wish to register. It sounds as though this patient came last week - a week in which we were not registering new patients, so we advised any potential new patients to register with the other Practice. We would not ask for any documentation, and would not in any event insist on a bank statement. We would also encourage this patient, should any further incident occur in future, to raise his or her concerns at the time so that the problem can be addressed immediately. If he or she has not yet registered with a Practice and is still having pain in his or her foot he or she may wish to attend one of the local Walk-in Centres for an assessment. They are based in Ashford (TW15 3FE) and Woking (GU22 7HS). I hope this patient will contact us again so that we can investigate the concerns and hopefully resolve the problem.

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Church Street Practice

GP Practice in Weybridge

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