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| Name | Runnymede Medical Practice | ||||||
| Address | The Health Centre Bond Street Englefield Green Egham TW20 0PF | ||||||
| Phone | 01784437671 | ||||||
| Fax | 01784 434329 | ||||||
| Website | http://www.runnymedemedic | ||||||
| Rating |  50 Reviews | ||||||
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| CCG | NHS East Berkshire CCG | ||||||
| E Prescriptions | Available | ||||||
| Status : | Closed | ||||||
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| GP Information |
| Runnymede Medical Practice is a GP Practice in Egham and provides a list of services listed below if available. This GP practice has 49 reviews with a rating of 3.7 out of 5 and a CQC rating of Good. |
| Day | Opening Times | |||
| Mon | 08:00-18:30 | |||
| Tue | 08:00-18:30 | |||
| Wed | 08:00-18:30 | |||
| Thu | 08:00-18:30 | |||
| Fri | 08:00-18:30 | |||
| Safe | Good |
| Effective | Good |
| Caring | Good |
| Responsive | Good |
| Well-Led | Good |
| GP Services | ||||
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| GP Performance | |||||
| The table below is a standard list of gp practice metrics that are complied annually for practices in England. You can use this list to see how Runnymede Medical Practice is doing in areas that may be important to you. |
| Health Metric | Detail | Indicator |
|---|---|---|
| Cervical Screening Ages 25 to 49 | 1195 individuals have been screened out of a possible 1670 eligible people.A total of 71.55688623 of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another people to hit the required 80% screening target. | 1195 |
| Cervical Screening Ages 50 to 64 | 875 individuals have been screened out of a possible 1130 eligible people.A total of 77.43362832 of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another people to hit the required 80% screening target. | 875 |
| Overall number of GP appointments | 4131 Number of appointments in Apr 2024 from a practice list size of 11636 patients | 4131 |
| Face to face appointments | 3255 Face to Face appointments in Apr 2024 which is 78.8% of the total number of appointments. | 3255 |
| Home Visits | 0 Home Visits in Apr 2024 which is 0% of the total number of appointments. | 0 |
| Telephone appointments | 875 Telephone appointments in Apr 2024 which is 21.2% of the total number of appointments. | 875 |
| Unknown appointments | 1 Unknown appointments in Apr 2024 which is 0% of the total number of appointments. | 1 |
| Video call appointments | 0 Video call appointments in Apr 2024 which is 0% of the total number of appointments. | 0 |
| Excellent | 18 |
| Good | 17 |
| Ok | 3 |
| Poor | 4 |
| Terrible | 8 |
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Called the surgery on Tuesday 27th August at 0845 requesting an appointment. I was told that the earliest available appointment was on the 9th September (13 days away) or I could telephone in the morning at 0800 to get a same day appointment - bearing in mind this was at 0845 why was I unable to get a same day appointment for that day? Called again on Wednesday 28th August at exactly 0800 and the line was busy. After several redials I eventually got through only to be cut-off by the receptionist. Eventually I did get through at around 0810 only to be told that I couldn't have an appointment and that a doctor would call be back "sometime after 0900 to triage my condition". "If the doctor then deems my condition serious enough to warrant an appointment they would make one then." This means that as a working parent I have to sit around all day, working from home in the hope that I can get an appointment. The nature of my condition is such that I don't think the doctor is going to be able to diagnose an exact problem without seeing me!! I have been waiting for my condition to get better on its own for several weeks, it hasn't and now I need to see a doctor BUT can't!!!!! What does it take to get an appointment? | |||||||
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Getting an appointment at this Surgery is insane. You can't get an appointment when you want one, if they do it's at Newton court .The gp's are up to date if you've had a problem before. | |||||||
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The is the worst practice I have ever had to deal with. Receptionists are unhelpful - and couldn't cope with a repeat prescription going to a different pharmacy than usual. One of the doctors (now retired) was excellent, but of the two others I've seen, one hadn't even read my notes before I walked into the room, and the other went on to blame me for having fibroids, leaving me in tears. I am from a family of doctors (two GPs, oncologist, paediatrician, orthopaedic surgeon), one of whom teaches medical communication skills to student doctors. They all agree that the experiences I've had at this practice are so far from good practice that it is unbelievable. I feel sorry for patients who don't have medical family to fall back on. Absolutely dreadful. If you have the option of registering somewhere else, I would recommend that you do. No amount of under-funding excuses the sub-standard care offered here. | |||||||
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