Reply from Birchwood Medical Practice Mon, 08 Jul 2019 09:23:18 +0100
I am very sorry you had this experience at the surgery. Most prescriptions are sent electronically now, A) This is the most secure way to get prescriptions from surgeries to chemists, and B) This can also speed up the process.
Patients always have a choice where prescriptions are sent and if they don't want them sent electronically they can remain at the surgery for patients to collect. I would be very happy to investigate this in more detail if you could please contact the Patient Services Manager. |