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NameOakview Family Practice
Address190 Shroffold Road
Bromley
BR1 5NJ
Phone02086956677

Fax020 8695 0830

Websitehttp://www.oakviewfamilyp

Email

RatingStar Rating 12 Reviews
CQCCQC Rating

CCGNHS Lewisham CCG
E PrescriptionsAvailable
Status :Closed
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 GP Information
Oakview Family Practice is a GP Practice in Bromley and provides a list of services listed below if available. This GP practice has 12 reviews with a rating of 3.6 out of 5 and a CQC rating of Good.

  Opening Times    Closed
DayOpening Times
Mon08:30-13:3013:30-18:30
Tue08:30-13:3013:30-18:30
Wed08:30-13:3013:30-18:30
Thu08:30-13:3013:30-18:30
Fri08:30-13:3013:30-18:30
AA
 CQC Rating   CQC Rating

Safe
Good

Effective
Good

Caring
Good

Responsive
Good

Well-Led
Good




  GP LocationDirections
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GP Services
  • Asthma Clinic
  • Learning disability health check
AA
GP Performance

The table below is a standard list of gp practice metrics that are complied annually for practices in England. You can use this list to see how Oakview Family Practice is doing in areas that may be important to you.
Health MetricDetailIndicator
Cervical Screening Ages 25 to 49955 individuals have been screened out of a possible 1360 eligible people.

A total of 70.22058824 of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another people to hit the required 80% screening target.		955
Cervical Screening Ages 50 to 64410 individuals have been screened out of a possible 515 eligible people.

A total of 79.61165049 of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another people to hit the required 80% screening target.		410
Overall number of GP appointments1937 Number of appointments in Apr 2024 from a practice list size of 6255 patients1937
Face to face appointments1220 Face to Face appointments in Apr 2024 which is 63% of the total number of appointments.1220
Home Visits0 Home Visits in Apr 2024 which is 0% of the total number of appointments.0
Telephone appointments657 Telephone appointments in Apr 2024 which is 33.9% of the total number of appointments.657
Unknown appointments0 Unknown appointments in Apr 2024 which is 0% of the total number of appointments.0
Video call appointments60 Video call appointments in Apr 2024 which is 3.1% of the total number of appointments.60


AA
   Patient Ratings
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Excellent
5

Good
2

Ok
2

Poor
1

Terrible
2

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Patient Reviews

Oakview Family Practice
By:Oakview F
Date:Jul 29 2019
Rating:Star Rating
Review Source

I have always had a very positive experience. Staff are courteous and respectful. The Doctors are helpful and knowledgeable. Much better than other local surgeries by far!
Original Comment Report...

Reply from Oakview Family Practice
Tue, 30 Jul 2019 10:00:33 +0100

Thank you so much for taking the time to add your comment, it is great to hear that what we are doing at Oakview is appreciated and you are finding us helpful!

Oakview Family Practice
By:Anonymous
Date:May 22 2019
Rating:Star Rating
Review Source

I have been a patient at this practice for over 16 years, and have always received excellent care from the GP's, the reception staff and all the other staff at this practice. The staff are friendly, kind and very compassionate. They are easy to talk to and make every effort to help you in any way they can.The GP's listen to you, they don't rush you out of their office but rather pay attention to your needs and the reason for your visit. I have recommended this practice to every member of my family along with my neighbours. This is a practice with a heart for its patients and the community.
Original Comment Report...

Reply from Oakview Family Practice
Tue, 30 Jul 2019 10:00:35 +0100

Thank you so much for your comments. We really do aim to serve the needs of our patients and support the local community so it is great to hear that we are at least sometimes getting this right!

Oakview Family Practice
By:Oakview F
Date:Feb 20 2019
Rating:Star Rating
Review Source

I have been years on this GP but the last 2 years they failed me miserably, I went on 2018 to a dcotor feeling awful she asked for a kidney function blood test and was detected that I have Chronic Kidney Disease but when I went to a consultation the dr. Told me that everything was normal, month after month I complained about many symptoms I was feeling and then 3 months after they decided to redo my blood test and add some others, my kidney function was way worse than at first and many abnormalities were found on the new blood test I literally had to fight with them every single time to have an investigation or to be referred to a specialist at the end between Abril 2018 and January 2019 I was diagnosed with Osteoarthritis neck, knees and spine (Which was detected due to an MRI requested by my nephrologist not GP), fibromyalgia, fatty liver (which was detected only due to an ultrasound requested by my nephrologist not GP), uterus fibroids (Which was detected by an MRI requested by nephrologist not my GP), chronic kidney disease and MGUS (Which was only detected due to a blood test done by my nephrologist not the GP) . I wouldn’t recommend this GP not even for my worst enemy, so just changed my GP because I can’t deal with them no more enough is enough, playing with people lives like that is absurd!
Original Comment Report...

Reply from Oakview Family Practice
Thu, 28 Feb 2019 13:55:26 Z

I am sorry that you have not been happy with your care here at Oakview. As you have not left your name I am unable to look into the details of your case and in any case would not wish to comment on medical details on a public website so I am not in a position to respond in any detail to your review other than to say that currently in Lewisham GPs do not have direct access to any MRI investigations and we do have to refer to specialists who will then request these investigations which it would appear in your case we had done. However, please do get in touch with us directly if you would like us to look into this and respond to the issues you have raised.

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Oakview Family Practice

GP Practice in Bromley

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