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NameThe Clapham Family Practice
AddressMary Seacole Centre
89 Clapham High Street
Clapham High Street
London
SW4 7DB
Phone02030496600

Fax020 3049 6601

Websitehttp://www.theclaphamfami

Email lamccg.claphamfamily@nhs

RatingStar Rating 169 Reviews
CQCCQC Rating

CCGNHS Lambeth CCG
E PrescriptionsAvailable
Status :Closed
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 GP Information
The Clapham Family Practice is a GP Practice in London and provides a list of services listed below if available. This GP practice has 165 reviews with a rating of 3.2 out of 5 and a CQC rating of Good.

  Opening Times    Closed
DayOpening Times
Mon08:00-12:0012:00-20:00
Tue08:00-12:0012:00-20:30
Wed08:00-12:0012:00-20:00
Thu08:00-12:0012:00-20:30
Fri08:00-12:0012:00-19:00
Sat09:00-12:00
AA
 CQC Rating   CQC Rating

Safe
Good

Effective
Good

Caring
Good

Responsive
Good

Well-Led
Good




  GP LocationDirections
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GP Services
  • Asthma Clinic
  • Child health and development
  • Learning disability health check
  • Long Acting Reversible Contraception
AA
GP Performance

The table below is a standard list of gp practice metrics that are complied annually for practices in England. You can use this list to see how The Clapham Family Practice is doing in areas that may be important to you.
Health MetricDetailIndicator
Cervical Screening Ages 25 to 493885 individuals have been screened out of a possible 6585 eligible people.

A total of 58.9977221 of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another people to hit the required 80% screening target.
3885
Cervical Screening Ages 50 to 64865 individuals have been screened out of a possible 1265 eligible people.

A total of 68.37944664 of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another people to hit the required 80% screening target.
865
Overall number of GP appointments7907 Number of appointments in Apr 2024 from a practice list size of 20708 patients7907
Face to face appointments5335 Face to Face appointments in Apr 2024 which is 67.5% of the total number of appointments.5335
Home Visits38 Home Visits in Apr 2024 which is 0.5% of the total number of appointments.38
Telephone appointments2142 Telephone appointments in Apr 2024 which is 27.1% of the total number of appointments.2142
Unknown appointments384 Unknown appointments in Apr 2024 which is 4.9% of the total number of appointments.384
Video call appointments8 Video call appointments in Apr 2024 which is 0.1% of the total number of appointments.8


AA
   Patient Ratings
..

Excellent
49

Good
34

Ok
29

Poor
18

Terrible
39

..

Patient Reviews

The Clapham Family Practice
By:Anonymous
Date:Sep 5 2019
Rating:Star Rating
Review Source

Following my mother having a number of strokes over the last 2 years, I have been really impressed and grateful for the support and assistance provided by this busy GP Practice. The staff, clearly face significant pressures, as in many inner city practices, but I find them really professional and always willing to provide important assistance, when I need to call upon them. This regrettably feels quite often! They will look to resolve issues for me and with me and have become a central and essential organisation, allowing me to care for my 82 year old mother at home. I run my own business and can see how busy this practice is, but they will always make time to assist us. The staff are dedicated and clearly work well together. I watch how the reception team liaise with each and support each other, escalating an issue to a manager or the GP, if ever appropriate and required. They have helped us, as a family out on a number of occasions and assist us access top class health services. Without them, life would be so much more difficult and I write this review to let them know it is really appreciated.
Original Comment Report...

The Clapham Family Practice
By:Anonymous
Date:Aug 27 2019
Rating:Star Rating
Review Source

I have tried to see a GP for over 3 weeks. I have called around 8 and 9 the weeks prior to when I was hoping to be seen. Each time there were no more appointments left.moreover today I was left waiting on the phone for 17 minutes before I could talk to a receptionist!when I managed to talk to someone the man on the line talked over me and as my frustration grew trying to explain how difficult it has become to book an appointment he was busy engaging in a confrontation with me.very disappointed
Original Comment Report...

The Clapham Family Practice
By:Anonymous
Date:Aug 15 2019
Rating:Star Rating
Review Source

I had a fantastic experience with a Practice Pharmacist at the surgery. I had recently been put on a course of Vitamin D tablets, however the instructions were not clear. I was concerned as I had a low levels of Vitamin D and being a person who suffers with acute anxiety I was stressing about not knowing how to take the tablets. The Practice Pharmacist was extremely helpful in explaining when I should take the tablets and reassured me that if I had any further questions then he would be more than happy to help. He was thorough in his explanation and his calming presence made me feel at ease.
Original Comment Report...

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The Clapham Family Practice

GP Practice in Clapham High Street

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