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NameElm House Surgery
AddressBeckenham Beacon
379 Croydon Road
Beckenham
BR3 3FD
Phone02086500173

Fax020 8663 3911

Websitehttp://www.elmhousesurger

Email

RatingStar Rating 37 Reviews
CQCCQC Rating

CCGNHS Bromley CCG
E PrescriptionsAvailable
Status :Open
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 GP Information
Elm House Surgery is a GP Practice in Beckenham and provides a list of services listed below if available. This GP practice has 37 reviews with a rating of 3.7 out of 5 and a CQC rating of Good.

  Opening Times    Open
DayOpening Times
Mon08:00-18:30
Tue08:00-20:00
Wed08:00-20:00
Thu08:00-20:00
Fri08:00-18:30
Sat08:00-10:30
AA
 CQC Rating   CQC Rating

Safe
Good

Effective
Good

Caring
Good

Responsive
Good

Well-Led
Good




  GP LocationDirections
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GP Services
  • Child health and development
  • Learning disability health check
  • Minor surgery (removal of moles,skin lesions)
AA
GP Performance

The table below is a standard list of gp practice metrics that are complied annually for practices in England. You can use this list to see how Elm House Surgery is doing in areas that may be important to you.
Health MetricDetailIndicator
Cervical Screening Ages 25 to 492895 individuals have been screened out of a possible 3910 eligible people.

A total of 74.04092072 of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another people to hit the required 80% screening target.
2895
Cervical Screening Ages 50 to 641455 individuals have been screened out of a possible 1925 eligible people.

A total of 75.58441558 of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another people to hit the required 80% screening target.
1455
Overall number of GP appointments8038 Number of appointments in Apr 2024 from a practice list size of 20043 patients8038
Face to face appointments7577 Face to Face appointments in Apr 2024 which is 94.3% of the total number of appointments.7577
Home Visits0 Home Visits in Apr 2024 which is 0% of the total number of appointments.0
Telephone appointments461 Telephone appointments in Apr 2024 which is 5.7% of the total number of appointments.461
Unknown appointments0 Unknown appointments in Apr 2024 which is 0% of the total number of appointments.0
Video call appointments0 Video call appointments in Apr 2024 which is 0% of the total number of appointments.0


AA
   Patient Ratings
..

Excellent
16

Good
8

Ok
2

Poor
8

Terrible
3

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Patient Reviews

Elm House Surgery
By:TomD
Date:Feb 16 2022
Rating:Star Rating
Review Source

The previous post regarding ovarian cancer did not stayed my screen name. My husband has asked me to use his. Tom D

Elm House Surgery
By:Tom
Date:Feb 16 2022
Rating:Star Rating
Review Source

I just had a major operation for ovarian cancer. The surgery received a letter informing them of the severity. They phoned me and stated 'They were there to support me. Unfortunately this is not the case. Now need to have 30 + staples removed. Elm House surgery have not only stonewalled myself and believe it or not, St. Thomas' Hospital. It's not the fault of the receptionist. The back room administrators who read the letter did not comprehend the instructions nor, take a copy. To comply with the hospital instruction removal dates. The staples have to be removed in sessions due to the length of the scar. It was suggested that the Urgent Care Center was an option. Bearing in mind that I have limited mobility, (I suffer from Multiple Sclerosis) there isn't a guarantee that a nurse qualified to remove the staples would be on duty. If you need a pill they're the go-to people. My own personal experience relating to not having a heart condition but require a heart operation is another story. I'll await the phone call to say there sorry. Well you have to make it sound that your compassionate! I'll keep this page updated.

Elm House Surgery
By:Elm H
Date:Sep 27 2019
Rating:Star Rating
Review Source

We moved to the area/ Practice earlier this year. I have had maybe 3 appointments for my elderly mother who has been poorly. Each Clinician we have seen has been great, personable, thorough. We never felt rushed, we was not kept waiting - great service! One particular doctor, very nice Gp very good with my mother. Our last visit was on Tuesday we saw the Practice Nurse who was great. spent a long time with us, very helpful, friendly. I recommend this Practice.
Original Comment Report...

Reply from Elm House Surgery
Fri, 27 Sep 2019 17:08:49 +0100

Thank you for taking the time to provide us with this lovely feedback. We are delighted to know that you are happy with the service provided by us. Your comments will be shared with the practice team and we look forward to continuing to be of service to you in the future. With best wishes, Elm House Surgery

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Elm House Surgery

GP Practice in Beckenham

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