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NameHurst Place Surgery
Address294A Hurst Road
Bexley
DA5 3LH
Phone020 8303 1127

Websitehttps://www.bexleymedical

Email bexleymedicalgroup@nhs.n

RatingStar Rating 15 Reviews
CQCCQC Rating

CCGNHS Bexley CCG
E PrescriptionsAvailable
Status :Closed
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 GP Information
Hurst Place Surgery is a GP Practice in Bexley and provides a list of services listed below if available. This GP practice has 15 reviews with a rating of 2.7 out of 5.

  Opening Times    Closed
DayOpening Times
Mon08:00-18:30
Tue08:00-18:30
Wed08:00-18:30
Thu08:00-18:30
Fri08:00-18:30
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GP Services
  • Diabetes Clinic providing insulin initiation
  • Learning disability health check
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   Patient Ratings
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Excellent
2

Good
3

Ok
3

Poor
3

Terrible
4

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Patient Reviews

Hurst Place Surgery
By:Anonymous
Date:Apr 25 2019
Rating:Star Rating
Review Source

I find it incredible that they haven’t got some sort of waiting line in place instead of the phone being constantly engaged ? It’s very frustrating trying to get through and having to ring back every 2 minutes. Seems outdated and unprofessional.
Original Comment Report...

Reply from Hurst Place Surgery
Wed, 08 May 2019 10:03:47 +0100

Dear patient, I'm sorry that you have had difficulty getting through to us on the phone. Our phone system is due to be updated at the end of the month which will have the facility to have a queing system for patients. You can also start an on line 'e-consultation' with us by going to our website: www.bexleymedicalgroup.co.uk and clicking on the 'consult our doctors' icon. Regards Mo Eaglesfield - reception manager at Hurst Place Surgery,

Hurst Place Surgery
By:Hurst P
Date:Apr 3 2019
Rating:Star Rating
Review Source

My experience is not great,have been a patient for a lot of years,try to avoid as much as possible being ill,when i do call i am told that they are fully booked today,but can't make an appointment for tomorrow,have to call again tomorrow,but they are fully booked for 4 weeks.so how do you get an appointment,don't think you can.all this at 8.00 am whats the point of belonging to this surgery.when they can't provide a service?all they can do is recommend i visit urgent care at my local hospital.
Original Comment Report...

Reply from Hurst Place Surgery
Wed, 03 Apr 2019 16:30:39 +0100

Thank you for your comment and I'm sorry that you have had a problem trying to get an appointment with us. We do try to offer a range of appointments which include routine book ahead appointments, urgent on the day appointments and appointments with a GP at either Queen Mary's or Erith Hospital. Unfortunately at present we have a four week wait for a routine appointment and we only have a limited number of urgent on the day appointments which we book each day at 8am. We have recently introduced an 'e-consult' whereby you can log into the 'contact our doctors online' icon on our website (www.bexleymedicalgroup.co.uk), you can then complete a triage form and we will get back to you with further advice. If you would like to discuss this further then please do not hesitate to contact me. Mrs Marion Eaglesfield (Mo) reception manager

Hurst Place Surgery
By:Anonymous
Date:Jan 10 2024
Rating:Star Rating
Review Source

By far the worst doctors survey Iv ever registered at, it is impossible to get an appointment and when you do it’s with a practitioner not a doctor. The level of care is shocking can never get get through on the phone and when you do, there’s no appointments on the day and to ring up the next day. No phone call offered later that day and no waiting list for any cancellations. I am definitely leaving this survey.

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Hurst Place Surgery

GP Practice in Bexley

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