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| Name | Littlebourne Surgery | ||||||
| Address | Court Hill Littlebourne Canterbury CT3 1TX | ||||||
| Phone | 01227721515 | ||||||
| Fax | 01227 721676 | ||||||
| Website | http://www.canterburymedi | ||||||
| kmccg.cmp@nhs.net | |||||||
| Rating |  5 Reviews | ||||||
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| CCG | NHS Canterbury And Coastal CCG | ||||||
| E Prescriptions | Available | ||||||
| Status : | Open | ||||||
| Share |
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| See More Doctors near here | |||||||
| GP Information |
| Littlebourne Surgery is a GP Practice in Canterbury and provides a list of services listed below if available. This GP practice has 4 reviews with a rating of 3.4 out of 5. |
| Day | Opening Times | |||
| Mon | 08:00-18:30 | |||
| Tue | 08:00-20:30 | |||
| Wed | 08:00-18:30 | |||
| Thu | 08:00-18:30 | |||
| Fri | 08:00-18:30 | |||
| GP Services | ||||
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| Excellent | 3 |
| Good |
| Ok |
| Poor |
| Terrible | 2 |
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I was with the surgery for about a year. I had excellent care from the doctors and nurses and they were caring and kind. However when trying to request a prescription for a family member the office staff were officious and patronising, so much so that I have changed doctor and never gone there again.
The particular person who spoke to me was correct; a review was needed to reorder the medicine, but their manner was so unhelpful and bureaucratic that I felt humiliated. I was lectured as to why the tablets would not be given and told that my daughter must take annual leave like everyone else to see the doctor for a review. My daughters appointments with the doctor are not my business I had simply gone to ask for the tablets as I knew she had none left.
I was sorry to leave the practice, I've never changed doctors before but I could not go back there. Reply from Littlebourne Surgery Mon, 16 Oct 2017 09:00:00 +0100 I am so sorry to hear of your experience. Thank you for raising your concerns. It is important that we hear from patients when things have gone wrong as this can help us learn and make improvements. Please contact the surgery 01227 831900 and ask to speak to Helen Sutton and I will try to help you with your complaint. I will of course raise this at the next practice meeting to discuss further. | |||||||
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Excellent service and I am well looked after. | |||||||
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Rating without comment | |||||||
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