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| Name | Wateringbury Surgery | ||||||
| Address | 14 Pelican Court Wateringbury Wateringbury Maidstone ME18 5SS | ||||||
| Phone | 01622814466 | ||||||
| Fax | 01622 817647 | ||||||
| Website | http://www.wateringburysu | ||||||
| Rating |  15 Reviews | ||||||
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| CCG | NHS West Kent CCG | ||||||
| E Prescriptions | Available | ||||||
| Status : | Closed | ||||||
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| GP Information |
| Wateringbury Surgery is a GP Practice in Maidstone and provides a list of services listed below if available. This GP practice has 14 reviews with a rating of 3.9 out of 5 and a CQC rating of Good. |
| Day | Opening Times | |||
| Mon | 08:00-18:00 | |||
| Tue | 08:00-20:00 | |||
| Wed | 08:00-18:00 | |||
| Thu | 08:00-18:00 | |||
| Fri | 08:00-18:00 | |||
| Safe | Good |
| Effective | Requires improvement |
| Caring | Good |
| Responsive | Good |
| Well-Led | Good |
| GP Services | ||||
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| GP Performance | |||||
| The table below is a standard list of gp practice metrics that are complied annually for practices in England. You can use this list to see how Wateringbury Surgery is doing in areas that may be important to you. |
| Health Metric | Detail | Indicator |
|---|---|---|
| Cervical Screening Ages 25 to 49 | 1295 individuals have been screened out of a possible 1660 eligible people.A total of 78.01204819 of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another people to hit the required 80% screening target. | 1295 |
| Cervical Screening Ages 50 to 64 | 815 individuals have been screened out of a possible 1040 eligible people.A total of 78.36538462 of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another people to hit the required 80% screening target. | 815 |
| Overall number of GP appointments | 3518 Number of appointments in Apr 2024 from a practice list size of 10266 patients | 3518 |
| Face to face appointments | 2685 Face to Face appointments in Apr 2024 which is 76.3% of the total number of appointments. | 2685 |
| Home Visits | 5 Home Visits in Apr 2024 which is 0.1% of the total number of appointments. | 5 |
| Telephone appointments | 813 Telephone appointments in Apr 2024 which is 23.1% of the total number of appointments. | 813 |
| Unknown appointments | 11 Unknown appointments in Apr 2024 which is 0.3% of the total number of appointments. | 11 |
| Video call appointments | 4 Video call appointments in Apr 2024 which is 0.1% of the total number of appointments. | 4 |
| Excellent | 7 |
| Good | 4 |
| Ok | 1 |
| Poor | 1 |
| Terrible | 2 |
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Whenever I visit the surgery, which is fairly regularly , I have been treated well apart from once about a year ago. I receive a B12 injection and the nurse is always first class and extremely professional and friendly. All the staff are friendly and most even know my name. I cannot give any more information but I know I am in safe hands. | |||||||
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I had an emergency appointment today with a particular doctor about a sensitive issue. He was really helpful and informative and I am so grateful for how he handled my situation today. I just wanted to pass on my appreciation and let you know he's doing a great job. | |||||||
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Seems a complicated way of getting an urgent appointment. I called the surgery and was told I had to call at 8.30 the next day for an urgent appointment. When 8 did I was told I needed to fill out a triage form. I did this and waited for a doctor to call me back. I told him exactly what was on the form and he asked me to come into the surgery. Seems a waste of everyone’s time. Maybe a nurse should take the calls of patients phoning for urgent appointments and she can triage them immediately as the do in hospital AandE. Otherwise service is good | |||||||
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