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NameHowell Surgery
AddressHigh Street
Brenchley
TN12 7NQ
Phone01892722007

Fax01892 724511

Websitehttp://www.brenchleyandho

Email

RatingStar Rating 4 Reviews
CQCCQC Rating

CCGNHS West Kent CCG
E PrescriptionsNot Available
Status :Closed
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 GP Information
Howell Surgery is a GP Practice in Brenchley and provides a list of services listed below if available. This GP practice has 4 reviews with a rating of 4 out of 5 and a CQC rating of Good.

  Opening Times    Closed
DayOpening Times
Mon08:15-16:00
Tue08:15-16:00
Wed08:15-18:00
Thu08:15-18:00
Fri08:15-18:30
AA
 CQC Rating   CQC Rating

Safe
Good

Effective
Good

Caring
Good

Responsive
Good

Well-Led
Good




  GP LocationDirections
show map
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GP Services
  • Child health and development
  • Child Immunisations
  • Long Acting Reversible Contraception
  • Minor surgery (removal of moles,skin lesions)
  • Pharmacy available on-site
  • Phlebotomy
  • Travel health without yellow fever
AA
GP Performance

The table below is a standard list of gp practice metrics that are complied annually for practices in England. You can use this list to see how Howell Surgery is doing in areas that may be important to you.
Health MetricDetailIndicator
Cervical Screening Ages 25 to 49530 individuals have been screened out of a possible 690 eligible people.

A total of 76.8115942 of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another people to hit the required 80% screening target.
530
Cervical Screening Ages 50 to 64475 individuals have been screened out of a possible 600 eligible people.

A total of 79.16666667 of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another people to hit the required 80% screening target.
475
Overall number of GP appointments2083 Number of appointments in Apr 2024 from a practice list size of 5208 patients2083
Face to face appointments1696 Face to Face appointments in Apr 2024 which is 81.4% of the total number of appointments.1696
Home Visits0 Home Visits in Apr 2024 which is 0% of the total number of appointments.0
Telephone appointments387 Telephone appointments in Apr 2024 which is 18.6% of the total number of appointments.387
Unknown appointments0 Unknown appointments in Apr 2024 which is 0% of the total number of appointments.0
Video call appointments0 Video call appointments in Apr 2024 which is 0% of the total number of appointments.0


AA
   Patient Ratings
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Excellent
2

Good
1

Ok
 

Poor
1

Terrible
 

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Patient Reviews

Howell Surgery
By:Susan W
Date:Aug 17 2022
Rating:Star Rating
Review Source

Having been with the surgery now since 2005 I can only say I am disappointed. I work within the NHS and I am well aware of the difficulties we are all experiencing. I am having difficulties in getting my prescriptions fulfilled. My most recent prescription was dropped off on the 8th August 2022 and on the 16th August I went to the surgery to collect my blood pressure tablets to be first asked if I had received a text which I had not and have not on the last 2 or 3 occasions, but then to be told they had not got my repeat prescription. I placed this in the white box on the counter (which is unusual for me, usually the post box outside) I have to make a special trip to pick my prescriptions within the surgery time frames. I was asked if I could come back in the morning, well I work and said no. I have just rung (3.30pm) to see what time they close tonight and they are closed for staff training! I would be interested to know what staff training, there appears to me to be a lot of staff training at this surgery more than goes in my Trust, they certainly did not advise me of this on Tuesday. Perhaps time needs to be given to thinking about giving up the pharmacy. I appreciate this is lucrative for the surgery but there has to be an element of responsibility of being able to provide members of the public with a service, which is now showing signs of failing.

Howell Surgery
By:Anonymous
Date:Aug 29 2019
Rating:Star Rating
Review Source

Had an appointment with the nurse who quickly realised I needed to see the GP. She got an appointment for me within 90mins. Both professionals were kind and caring and helped support me on what was a difficult day.
Original Comment Report...

Reply from Howell Surgery
Fri, 06 Sep 2019 15:16:57 +0100

Thank you for taking the time to post your comment which has been passed on the doctor and nurse involved on the day. We are pleased we were able to help so quickly.

Howell Surgery
By:Anonymous
Date:Jun 16 2018
Rating:Star Rating
Review Source

We have been with the Howell surgery for 11 years. They have always been caring and understanding about our problems. My husband was diagnosed with Dementia ten years ago and they have been alongside us all the way. Sadly the Dementia finally got my husband and he passed away this May. I cannot praise the doctors enough with the help and advice, also the reception staff have been very understanding. GREAT GROUP OF PEOPLE
Original Comment Report...

Reply from Howell Surgery
Fri, 22 Jun 2018 12:25:15 +0100

Thank you for your comments which have been shared with everybody at the surgery. Our staff work closely together as a team and appreciate your thanks.

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Howell Surgery

GP Practice in Brenchley

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