Name | West Malling Group Practice | ||||||
Address | Milverton 116 High Street West Malling ME19 6NE | ||||||
Phone | 01732870212 | ||||||
Fax | 01732 842437 | ||||||
Website | |||||||
Rating | ![]() | ||||||
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CCG | NHS West Kent CCG | ||||||
E Prescriptions | Available | ||||||
Status : | Closed | ||||||
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Name | West Malling Group Practice | ||||||
Address | Milverton 116 High Street West Malling ME19 6NE | ||||||
Phone | 01732870212 | ||||||
Fax | 01732 842437 | ||||||
Website | |||||||
Rating | ![]() | ||||||
![]() | ![]() | ||||||
CCG | NHS West Kent CCG | ||||||
E Prescriptions | Available | ||||||
Status : | Closed | ||||||
Share |
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See More Doctors near here |
GP Information |
West Malling Group Practice is a GP Practice in West Malling and provides a list of services listed below if available. This GP practice has 34 reviews with a rating of 2.4 out of 5. |
Day | Opening Times | |||
Mon | 08:15-18:00 | |||
Tue | 08:15-18:00 | |||
Wed | 08:15-18:00 | |||
Thu | 08:15-18:00 | |||
Fri | 08:15-18:00 |
GP Services | ||||
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GP Performance | |||||
The table below is a standard list of gp practice metrics that are complied annually for practices in England. You can use this list to see how West Malling Group Practice is doing in areas that may be important to you. |
Health Metric | Detail | Indicator |
---|---|---|
Cervical Screening Ages 25 to 49 | 2570 individuals have been screened out of a possible 3455 eligible people.A total of 74.38494935 of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another people to hit the required 80% screening target. | 2570 |
Cervical Screening Ages 50 to 64 | 1535 individuals have been screened out of a possible 1995 eligible people.A total of 76.94235589 of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another people to hit the required 80% screening target. | 1535 |
Overall number of GP appointments | 7429 Number of appointments in Apr 2024 from a practice list size of 20979 patients | 7429 |
Face to face appointments | 4695 Face to Face appointments in Apr 2024 which is 63.2% of the total number of appointments. | 4695 |
Home Visits | 59 Home Visits in Apr 2024 which is 0.8% of the total number of appointments. | 59 |
Telephone appointments | 2662 Telephone appointments in Apr 2024 which is 35.8% of the total number of appointments. | 2662 |
Unknown appointments | 13 Unknown appointments in Apr 2024 which is 0.2% of the total number of appointments. | 13 |
Video call appointments | 0 Video call appointments in Apr 2024 which is 0% of the total number of appointments. | 0 |
Excellent | 5 |
Good | 4 |
Ok | 6 |
Poor | 4 |
Terrible | 16 |
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Absolutely diabolical surgery. Not only are the staff incredibly rude over the phone and clearly have no time for patients, but they repeatedly hung up on me for no reason! Following a call I had to make to 111 I was advised to get in contact with West Malling GP. However I have spent the last 2 hours unable to even reach their reception department due to their staff team hanging up the phone as soon as my call is put through. This is frankly unacceptable and has caused a huge amount of stress for me. Avoid at all costs!!! |
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thank you to my doctor. I saw her in clinic this morning and she has a lovely manner. So warm and smiley, makes you relax. Gosh she was thorough too thank you so much |
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I feel I have to defend this surgery as i often hear people moaning about it, but my personal experience is an entirely positive one. Registering was easy, the receptionists are all very kind over the three sites; I worked as a receptionist for a long time and it’s an extremely difficult job. Even the most patient of people would find it hard to take the constants abuse and moaning without it reflecting their mood. I managed to get an appointment within a week of registering - I was directed to the kings hill site which offers later appointments. Perfect for those like me who work late. The doctor was so kind and considerate, she did not make me feel rushed and she took my problems seriously. I left with all my medication having been transferred onto my new records and the doctor even made sure I had enough medication at home. She prescribed me a new medication and asked to see me a week later to check on me. I always receive reminders about my appointments and can book online. This surgery is so much better than the one I transferred from in London and I am very grateful. Thank you. |