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NameNorth Ridge Medical Practice
AddressNorth Ridge
Rye Road
Hawkhurst
Cranbrook
TN18 4EX
Phone01580753935

Fax01580 754452

Websitehttp://www.north-ridge-su

Email north.ridge@nhs.net

RatingStar Rating 21 Reviews
CQCCQC Rating

CCGNHS West Kent CCG
E PrescriptionsNot Available
Status :Closed
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 GP Information
North Ridge Medical Practice is a GP Practice in Cranbrook and provides a list of services listed below if available. This GP practice has 21 reviews with a rating of 3.8 out of 5 and a CQC rating of Good.

  Opening Times    Closed
DayOpening Times
Mon08:30-13:0013:30-18:00
Tue07:30-13:0013:30-18:00
Wed08:30-13:0013:30-18:00
Thu08:30-13:0013:30-18:00
Fri08:30-13:0013:30-18:00
AA
 CQC Rating   CQC Rating

Safe
Good

Effective
Good

Caring
Good

Responsive
Good

Well-Led
Good




  GP LocationDirections
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GP Services
  • Learning disability health check
  • Pharmacy available on-site
  • Travel health with yellow fever
AA
GP Performance

The table below is a standard list of gp practice metrics that are complied annually for practices in England. You can use this list to see how North Ridge Medical Practice is doing in areas that may be important to you.
Health MetricDetailIndicator
Cervical Screening Ages 25 to 491025 individuals have been screened out of a possible 1295 eligible people.

A total of 79.15057915 of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another people to hit the required 80% screening target.
1025
Cervical Screening Ages 50 to 64850 individuals have been screened out of a possible 1080 eligible people.

A total of 78.7037037 of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another people to hit the required 80% screening target.
850
Overall number of GP appointments3512 Number of appointments in Apr 2024 from a practice list size of 9825 patients3512
Face to face appointments3055 Face to Face appointments in Apr 2024 which is 87% of the total number of appointments.3055
Home Visits33 Home Visits in Apr 2024 which is 0.9% of the total number of appointments.33
Telephone appointments304 Telephone appointments in Apr 2024 which is 8.7% of the total number of appointments.304
Unknown appointments0 Unknown appointments in Apr 2024 which is 0% of the total number of appointments.0
Video call appointments120 Video call appointments in Apr 2024 which is 3.4% of the total number of appointments.120


AA
   Patient Ratings
..

Excellent
11

Good
4

Ok
 

Poor
2

Terrible
4

..

Patient Reviews

North Ridge Medical Practice
By:Anonymous
Date:Sep 5 2019
Rating:Star Rating
Review Source

I have been with the surgery for over 2 years and have always found the GPs and admin staff to be excellent. On an occasion where I had to call 111 for my daughter they asked me to contact the GP as soon as it opened. We were seen within 20 mins and she was sent to hospital. Fortunately all worked out fine but this speed and accuracy was excellent. The surgery is an asset to the village. It is the shame the dispensary is not open longer hours but appreciate this is a small surgery.
Original Comment Report...

North Ridge Medical Practice
By:North R
Date:Jul 11 2019
Rating:Star Rating
Review Source

Our elderly mother has recently moved to the area and this practice and I can only say that our experience with the doctors has been disappointing, upsetting and a world of difference to that with her previous GPs in Tonbridge. I would not recommend this surgery to anyone elderly.
Original Comment Report...

Reply from North Ridge Medical Practice
Thu, 11 Jul 2019 11:24:43 +0100

Dear Sir / Madam, I am truly sorry to hear of your experience with our practice. We always strive to provide an excellent service to our patients, however if we have failed to meet those expectations, it would be imperative for us to know the details in order to continuously improve. Would you therefore kindly get in touch with myself or Alison Wilson, the practice manager, in order for us to investigate the matter and respond appropriately. I look forward to hearing from you. Kind regards. Yvette Negus Business Manager

North Ridge Medical Practice
By:Anonymous
Date:Mar 27 2019
Rating:Star Rating
Review Source

I have been seeing my doctor for depression and anxiety. She has been so understanding, supportive and proactive in my treatment. But now she's gone from the practice and I have no idea what I'll do now as regards to my treatment. Don't feel confident I'll get the same empathetic treatment again. Just pills. Would like to know if I can fin out where she's gone.
Original Comment Report...

Reply from North Ridge Medical Practice
Mon, 01 Apr 2019 17:30:06 +0100

Dear Patient, We are sorry that you don't feel confident that you would get the same empathetic treatment from our other GPs. I can assure you that all our GPs have our patients' best interests at heart. Should you wish to discuss any alternative options with us please feel free to contact the Practice Manager to discuss this. We value our patients and we would like to assist you in finding an alternative GP who you would feel comfortable with. Please do get in touch in order to assist. Kind regards Yvette Negus Business Manager

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North Ridge Medical Practice

GP Practice in Cranbrook

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