| Name | The Chestnuts Surgery | ||||||
| Address | 70 East Street Sittingbourne ME10 4RU | ||||||
| Phone | 01795470794 | ||||||
| Fax | 01795 430179 | ||||||
| Website | |||||||
| Rating |  18 Reviews | ||||||
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| CCG | NHS Swale CCG | ||||||
| E Prescriptions | Available | ||||||
| Status : | Closed | ||||||
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| Name | The Chestnuts Surgery | ||||||
| Address | 70 East Street Sittingbourne ME10 4RU | ||||||
| Phone | 01795470794 | ||||||
| Fax | 01795 430179 | ||||||
| Website | |||||||
| Rating | 18 Reviews | ||||||
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| CCG | NHS Swale CCG | ||||||
| E Prescriptions | Available | ||||||
| Status : | Closed | ||||||
| Share |
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| See More Doctors near here | |||||||
| GP Information |
| The Chestnuts Surgery is a GP Practice in Sittingbourne and provides a list of services listed below if available. This GP practice has 18 reviews with a rating of 2.3 out of 5 and a CQC rating of Good. |
| Day | Opening Times | |||
| Mon | 07:00-12:30 | 13:30-18:00 | ||
| Tue | 07:00-12:30 | 13:30-18:00 | ||
| Wed | 07:00-12:30 | 13:30-18:00 | ||
| Thu | 07:00-12:30 | 13:30-18:00 | ||
| Fri | 07:00-12:30 | 13:30-18:00 | ||
| Safe | Good |
| Effective | Good |
| Caring | Good |
| Responsive | Good |
| Well-Led | Good |
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| GP Performance | |||||
| The table below is a standard list of gp practice metrics that are complied annually for practices in England. You can use this list to see how The Chestnuts Surgery is doing in areas that may be important to you. |
| Health Metric | Detail | Indicator |
|---|---|---|
| Cervical Screening Ages 25 to 49 | 1240 individuals have been screened out of a possible 1625 eligible people.A total of 76.30769231 of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another people to hit the required 80% screening target. | 1240 |
| Cervical Screening Ages 50 to 64 | 635 individuals have been screened out of a possible 795 eligible people.A total of 79.87421384 of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another people to hit the required 80% screening target. | 635 |
| Overall number of GP appointments | 3673 Number of appointments in Apr 2024 from a practice list size of 10535 patients | 3673 |
| Face to face appointments | 2430 Face to Face appointments in Apr 2024 which is 66.2% of the total number of appointments. | 2430 |
| Home Visits | 99 Home Visits in Apr 2024 which is 2.7% of the total number of appointments. | 99 |
| Telephone appointments | 434 Telephone appointments in Apr 2024 which is 11.8% of the total number of appointments. | 434 |
| Unknown appointments | 0 Unknown appointments in Apr 2024 which is 0% of the total number of appointments. | 0 |
| Video call appointments | 710 Video call appointments in Apr 2024 which is 19.3% of the total number of appointments. | 710 |
| Excellent | 3 |
| Good | 1 |
| Ok | 2 |
| Poor | 5 |
| Terrible | 7 |
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Rating with no comment | |||||||
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My complaint is about trying to get through on the telephone, I need to talk to reception about another complaint but was on hold for over an hour and still didn't get through to speak to anyone, of I was a mystery shopper then that would be a very bad result. The original complaint was I took a prescription in that was handed direct to receptionist to be told it would be ready to collect at chemist on a certain day but it wasn't even there and my medication is very important. This isn't the first time I've experienced this either. | |||||||
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This surgery used to be really good back in the day but it went to hell in a hand cart when the Dr retired. The younger doctors show contempt for the elderly and you are made to feel a waste of time. They say you are registered with one doctor but can see who you like, actually when you want to see a doctor you are told who you can see take it or leave it. I always had confidence in doctors but now I am afraid to go to the doctor it is an intimidating experience. With the new computer system getting a repeat prescription is a task in itself. Dreadful practice. | |||||||
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