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NameHighlands Practice
AddressHighlands Health Centre
3 Florey Square
Florey Square
London
N21 1UJ
Phone02083609044

Fax020 8360 2007

Websitehttp://www.highlandspract

Email

RatingStar Rating 86 Reviews
CQCCQC Rating

CCGNHS North Central London CCG
E PrescriptionsAvailable
Status :Closed
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 GP Information
Highlands Practice is a GP Practice in London and provides a list of services listed below if available. This GP practice has 86 reviews with a rating of 3.5 out of 5 and a CQC rating of Good.

  Opening Times    Closed
DayOpening Times
Mon08:00-18:30
Tue08:00-18:30
Wed08:00-18:30
Thu08:00-18:30
Fri08:00-18:30
AA
 CQC Rating   CQC Rating

Safe
Good

Effective
Good

Caring
Good

Responsive
Good

Well-Led
Good




  GP LocationDirections
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AA
GP Performance

The table below is a standard list of gp practice metrics that are complied annually for practices in England. You can use this list to see how Highlands Practice is doing in areas that may be important to you.
Health MetricDetailIndicator
Cervical Screening Ages 25 to 491400 individuals have been screened out of a possible 1990 eligible people.

A total of 70.35175879 of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another people to hit the required 80% screening target.
1400
Cervical Screening Ages 50 to 64880 individuals have been screened out of a possible 1165 eligible people.

A total of 75.53648069 of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another people to hit the required 80% screening target.
880
Overall number of GP appointments3346 Number of appointments in Apr 2024 from a practice list size of 11500 patients3346
Face to face appointments2342 Face to Face appointments in Apr 2024 which is 70% of the total number of appointments.2342
Home Visits49 Home Visits in Apr 2024 which is 1.5% of the total number of appointments.49
Telephone appointments955 Telephone appointments in Apr 2024 which is 28.5% of the total number of appointments.955
Unknown appointments0 Unknown appointments in Apr 2024 which is 0% of the total number of appointments.0
Video call appointments0 Video call appointments in Apr 2024 which is 0% of the total number of appointments.0


AA
   Patient Ratings
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Excellent
32

Good
18

Ok
11

Poor
12

Terrible
13

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Patient Reviews

Highlands Practice
By:Anonymous
Date:Mar 30 2023
Rating:Star Rating
Review Source

Awful patronising passive aggressive staff that have no sensitivity towards patients, especially those suffering from mental health issues.

Highlands Practice
By:B.Kogan
Date:Apr 3 2022
Rating:Star Rating
Review Source

About to move onto another surgery having been seriously disappointed with using Highlands practise since usual doctor is again on maternity leave. Far from satisfactory. Too many issues to mention. Impossible to speak with the person in charge. B. Kogan

Highlands Practice
By:Anonymous
Date:Jul 3 2020
Rating:Star Rating
Review Source

Really rude staff on reception! Never felt so humiliated and upset entering the practice. Thank God, I’m not someone who is currently struggling with my mental health at this unprecedented time as I would have left in a state never to return and who knows where that would lead...... appalled!

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Highlands Practice

GP Practice in Florey Square

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