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| Name | Forest Road Group Practice | ||||||
| Address | 1St Floor, Forest Primary Care Centre 308A Hertford Road Edmonton Hertford Road London N9 7HD | ||||||
| Phone | 02083444550 | ||||||
| Fax | 020 8804 8941 | ||||||
| Website | http://www.forestroadgrou | ||||||
| Rating |  23 Reviews | ||||||
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| CCG | NHS North Central London CCG | ||||||
| E Prescriptions | Available | ||||||
| Status : | Closed | ||||||
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| GP Information |
| Forest Road Group Practice is a GP Practice in London and provides a list of services listed below if available. This GP practice has 23 reviews with a rating of 2.7 out of 5. |
| Day | Opening Times | |||
| Mon | 08:00-18:30 | |||
| Tue | 08:00-18:30 | |||
| Wed | 08:00-18:30 | |||
| Thu | 08:00-18:30 | |||
| Fri | 08:00-18:30 | |||
| GP Services | ||||
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| GP Performance | |||||
| The table below is a standard list of gp practice metrics that are complied annually for practices in England. You can use this list to see how Forest Road Group Practice is doing in areas that may be important to you. |
| Health Metric | Detail | Indicator |
|---|---|---|
| Cervical Screening Ages 25 to 49 | 10560 individuals have been screened out of a possible 16935 eligible people.A total of 62.35606732 of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another people to hit the required 80% screening target. | 10560 |
| Cervical Screening Ages 50 to 64 | 6060 individuals have been screened out of a possible 8410 eligible people.A total of 72.05707491 of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another people to hit the required 80% screening target. | 6060 |
| Overall number of GP appointments | 42396 Number of appointments in Apr 2024 from a practice list size of 93495 patients | 42396 |
| Face to face appointments | 37208 Face to Face appointments in Apr 2024 which is 87.8% of the total number of appointments. | 37208 |
| Home Visits | 559 Home Visits in Apr 2024 which is 1.3% of the total number of appointments. | 559 |
| Telephone appointments | 4330 Telephone appointments in Apr 2024 which is 10.2% of the total number of appointments. | 4330 |
| Unknown appointments | 213 Unknown appointments in Apr 2024 which is 0.5% of the total number of appointments. | 213 |
| Video call appointments | 86 Video call appointments in Apr 2024 which is 0.2% of the total number of appointments. | 86 |
| Excellent | 4 |
| Good | 5 |
| Ok | 2 |
| Poor | 4 |
| Terrible | 8 |
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I have been receiving numerous phone calls, text messages and voicemails regarding booking an appointment, I have been chased to come in but I am not able to book an appointment when I call back to make one. I am told to call back at 8 am even to book several weeks ahead. This system is clearly a joke. I also work in the NHS therefore it is difficult for me to call at 8 am as we have the same procedure at our surgery. This morning I have been trying for more than 1.5 hours to get through to the practice with no success SO HOW AM I SUPPOSED TO BOOK MY REVIEW APPOINTMENT AND GET MY MEDS? I am communicating this on here as it seems to be the only way of communication with the practice. Clearly this needs to be overlooked and reviewed to see if it working because you cant be contacting patients using several different methods to book appointments and then not offer any to them. Its ridiculous. Reply from Forest Road Group Practice Wed, 10 Jul 2019 15:33:23 +0100 Thank you for raising this very important matter. I sincerely apologise for the issues you have had booking a review appointment, after we requested you should be seen. I completely agree that this is not acceptable, and I am immediately putting into place a protocol that will accommodate the patients we have asked to book an appointment for a review. If you would like to contact me at the surgery, I would be happy to discuss this matter in more detail, and arrange an appointment for you. Once again I sincerely apologise on behalf of the practice. Alison Gray Practice Manager | |||||||
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Tried to book on patientsaccess but forest road practice does not show phoned after waiting 24 minutes got unhelpfall answer have problems with my ear. What's the point of wanting you to use web site when they are not listed. Going by amount of patients shown onthis web site they have to many but are still taking new | |||||||
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I have been helped by a lovely lady at the surgery. She goes above and beyond to help me always.My son was suffering with Mental health issues a few months ago and she got him the help he so urgently needed.i saw her today at the surgery and she once again was so helpful and polite. | |||||||
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