Ever since I have joined back in 2007 I have regretted it. Receptionists are rude, arrogant and lack sensitivity towards patients. Recently I had a test result come back from the hospital as positive for an infection and was only informed via a call from the hospital and nothing received via my doctors surgery. I contacted the surgery the same day and advised that a fax was being sent to them from the hosp re my results and I need medication due to being heavily pregnant. The receptionist then told me that the doctor was unwilling to provide medication and wants a retest due to possible 'cross contamination' (it was performed in a lab environment!). The maternity ward in the hosp kindly helped me with medication, and now 6 days later I receive a call from the Drs receptionist stating I have an infection (same one) and asked how many wks pregnant I am (data on their system) and that they need to give me medication. Why 6 days later have they changed their mind and then receptionist called me a liar re every conversation and action or lack of that was made 6 days ago to resolve the problem and that the Dr is only just looking at my results (still 6 days later!). As soon as my baby is born, myself, my husband and my 2 children will be registering elsewhere - the sooner the better!
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I agree totally regarding rude receptionist, know exactly which one other reviews are referring too.....blatantly rude, I'm obviously not the only one they have spoken to like rubbish, have been looking for new dr's in area, but all seem just as bad......
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