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NameThe Thorpe Bay Surgery
Address99 Tyrone Road
Southend On Sea
SS1 3HD
Phone01702582670

Fax01702 589146

Website

Email

RatingStar Rating 15 Reviews
CQCCQC Rating

CCGNHS Southend CCG
E PrescriptionsAvailable
Status :
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 GP Information
The Thorpe Bay Surgery is a GP Practice in Southend On Sea and provides a list of services listed below if available. This GP practice has 15 reviews with a rating of 3.8 out of 5 and a CQC rating of Good.

  Opening Times    
DayOpening Times
Mon08:30-13:0015:00-18:30
Tue08:30-13:0015:00-18:30
Wed08:30-13:0015:00-18:30
Thu08:30-13:0015:00-18:30
Fri08:30-13:0015:00-18:30
AA
 CQC Rating   CQC Rating

Safe
Good

Effective
Good

Caring
Good

Responsive
Good

Well-Led
Good




  GP LocationDirections
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GP Services
  • Asthma Clinic
  • Child health and development
  • Diabetes Clinic providing insulin initiation
  • Learning disability health check
  • Long Acting Reversible Contraception
AA
GP Performance

The table below is a standard list of gp practice metrics that are complied annually for practices in England. You can use this list to see how The Thorpe Bay Surgery is doing in areas that may be important to you.
Health MetricDetailIndicator
Cervical Screening Ages 25 to 491865 individuals have been screened out of a possible 2440 eligible people.

A total of 76.43442623 of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another people to hit the required 80% screening target.		1865
Cervical Screening Ages 50 to 641200 individuals have been screened out of a possible 1625 eligible people.

A total of 73.84615385 of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another people to hit the required 80% screening target.		1200
Overall number of GP appointments5239 Number of appointments in Apr 2024 from a practice list size of 16215 patients5239
Face to face appointments4084 Face to Face appointments in Apr 2024 which is 78% of the total number of appointments.4084
Home Visits0 Home Visits in Apr 2024 which is 0% of the total number of appointments.0
Telephone appointments990 Telephone appointments in Apr 2024 which is 18.9% of the total number of appointments.990
Unknown appointments165 Unknown appointments in Apr 2024 which is 3.1% of the total number of appointments.165
Video call appointments0 Video call appointments in Apr 2024 which is 0% of the total number of appointments.0


AA
   Patient Ratings
..

Excellent
7

Good
3

Ok
1

Poor
3

Terrible
1

..

Patient Reviews

The Thorpe Bay Surgery
By:Anonymous
Date:Jul 17 2019
Rating:Star Rating
Review Source

Can rarely get through to reception on the phone due to being on hold for ages and eventually being hung up on. When I finally do the ladies always talk to me bluntly in a very unapproachable way. I phoned up to ask whether the surgery provide nurse appointments and she answered "yeah" with a tone suggesting I should already know this. A few months ago I went for an appointment as I had caught mumps from my university area. It was a lady who I hadn't seen before and she barely spoke to me the whole time. She eventually got a doctor to come and have a look. Note: this is the only doctor who is polite and helpful here. He told me I most likely had mumps and the lady doctor should send a self-test kit out to me. She never did this and now it will never be on my medical record that I had mumps. Would definitely not recommend this surgery.
Original Comment Report...

The Thorpe Bay Surgery
By:Anonymous
Date:Jun 26 2019
Rating:Star Rating
Review Source

This really is a fantastic surgery. Very efficient and helpful reception who seem intuitive about our needs. Very good practice nurse has controlled my husband's asthma with correct medication and advice. This morning my husband told me he was out of blood pressure meds, Prescription zoomed over to the pharmacy in seconds. I cannot understand any negative reviews of this practice. From our perspective they need commending. Obviously there are times when you have to wait for an appointment. However, the first line of contact, the reception, know their stuff and try their hardest to help.
Original Comment Report...

The Thorpe Bay Surgery
By:Anonymous
Date:Jan 9 2023
Rating:Star Rating
Review Source

Appointments are hard to get. Receptionist diagnose conditions and open wounds are ignored. How can these people be GP’s

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The Thorpe Bay Surgery

GP Practice in Southend On Sea

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