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| Name | The Ross Practice | ||||||
| Address | Keats House Bush Fair Harlow CM18 6LY | ||||||
| Phone | 01279215354 | ||||||
| Fax | 01279 634639 | ||||||
| Website | http://therosspractice.co | ||||||
| Rating |  9 Reviews | ||||||
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| CCG | NHS West Essex CCG | ||||||
| E Prescriptions | Available | ||||||
| Status : | Closed | ||||||
| Share |
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| See More Doctors near here | |||||||
| GP Information |
| The Ross Practice is a GP Practice in Harlow and provides a list of services listed below if available. This GP practice has 8 reviews with a rating of 3.6 out of 5 and a CQC rating of Good. |
| Day | Opening Times | |||
| Mon | 08:30-18:30 | |||
| Tue | 08:30-18:30 | |||
| Wed | 08:30-18:30 | |||
| Thu | 08:30-18:30 | |||
| Fri | 08:30-18:30 | |||
| Safe | Good |
| Effective | Good |
| Caring | Good |
| Responsive | Good |
| Well-Led | Good |
| GP Services | ||||
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| GP Performance | |||||
| The table below is a standard list of gp practice metrics that are complied annually for practices in England. You can use this list to see how The Ross Practice is doing in areas that may be important to you. |
| Health Metric | Detail | Indicator |
|---|---|---|
| Cervical Screening Ages 25 to 49 | 1380 individuals have been screened out of a possible 1865 eligible people.A total of 73.99463807 of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another people to hit the required 80% screening target. | 1380 |
| Cervical Screening Ages 50 to 64 | 680 individuals have been screened out of a possible 880 eligible people.A total of 77.27272727 of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another people to hit the required 80% screening target. | 680 |
| Overall number of GP appointments | 4384 Number of appointments in Apr 2024 from a practice list size of 10591 patients | 4384 |
| Face to face appointments | 3229 Face to Face appointments in Apr 2024 which is 73.7% of the total number of appointments. | 3229 |
| Home Visits | 0 Home Visits in Apr 2024 which is 0% of the total number of appointments. | 0 |
| Telephone appointments | 1085 Telephone appointments in Apr 2024 which is 24.7% of the total number of appointments. | 1085 |
| Unknown appointments | 48 Unknown appointments in Apr 2024 which is 1.1% of the total number of appointments. | 48 |
| Video call appointments | 22 Video call appointments in Apr 2024 which is 0.5% of the total number of appointments. | 22 |
| Excellent | 5 |
| Good |
| Ok | 1 |
| Poor | 1 |
| Terrible | 2 |
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Was seen by hub doctor on Saturday. Was told would have a referral letter monday to allow me to use Bupa to help with my injury. Rang them and pasted from pillow to post. Every time telling me they would ring me back.
Still waiting for my letter 3 days later. Shockingly poor service. They say see other doctor then say I have to wait another 2 weeks to see a doctor again. Even thou on my records it's says I need a referral letter.
Shocking bad service | |||||||
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I have just become a patient at this practice following problems with another surgery. I have found the staff to be professional, polite and helpful. From my experience the staff also go out of their way to help patients, a refreshing change from the surgery I was registered with.
When ever I have had cause to ring the surgery, the phone has always been answered with a minute, and the reception staff are always willing to assist with your query. Becoming a patient at this practice has put my confidence back in the GP service. | |||||||
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I have just become a patient at this practice following problems with another surgery. I have found the staff to be professional, polite and helpful. From my experience the staff also go out of their way to help patients, a refreshing change from the surgery I was registered with.
When ever I have had cause to ring the surgery, the phone has always been answered with a minute, and the reception staff are always willing to assist with your query. Becoming a patient at this practice has put my confidence back in the GP service. | |||||||
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