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NameKelvedon & Feering Health Centre
Address46 High Street
Kelvedon
Colchester
CO5 9AG
Phone01376572906

Websitehttp://www.kfhc.co.uk/

Email

RatingStar Rating 12 Reviews
CQCCQC Rating

CCGNHS Mid Essex CCG
E PrescriptionsAvailable
Status :Closed
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 GP Information
Kelvedon & Feering Health Centre is a GP Practice in Colchester and provides a list of services listed below if available. This GP practice has 12 reviews with a rating of 3.5 out of 5.

  Opening Times    Closed
DayOpening Times
Mon08:00-13:0014:00-18:30
Tue08:00-13:0014:00-18:30
Wed08:00-13:0014:00-18:30
Thu08:00-13:0014:00-18:30
Fri08:00-13:0014:00-18:30
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  GP LocationDirections
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GP Services
  • Learning disability health check
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GP Performance

The table below is a standard list of gp practice metrics that are complied annually for practices in England. You can use this list to see how Kelvedon & Feering Health Centre is doing in areas that may be important to you.
Health MetricDetailIndicator
Cervical Screening Ages 25 to 49995 individuals have been screened out of a possible 1155 eligible people.

A total of 86.14718615 of possible patients have been screened which is above the required mimimum standard.
995
Cervical Screening Ages 50 to 64665 individuals have been screened out of a possible 790 eligible people.

A total of 84.17721519 of possible patients have been screened which is above the required mimimum standard.
665
Overall number of GP appointments2848 Number of appointments in Apr 2024 from a practice list size of 7706 patients2848
Face to face appointments2260 Face to Face appointments in Apr 2024 which is 79.4% of the total number of appointments.2260
Home Visits0 Home Visits in Apr 2024 which is 0% of the total number of appointments.0
Telephone appointments531 Telephone appointments in Apr 2024 which is 18.6% of the total number of appointments.531
Unknown appointments57 Unknown appointments in Apr 2024 which is 2% of the total number of appointments.57
Video call appointments0 Video call appointments in Apr 2024 which is 0% of the total number of appointments.0


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   Patient Ratings
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Excellent
3

Good
4

Ok
1

Poor
4

Terrible
 

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Patient Reviews

Kelvedon & Feering Health Centre
By:Kelvedon &
Date:Sep 23 2019
Rating:Star Rating
Review Source

Having recently been diagnosed with an autoimmune disease and now on high doses of steroids, I feel completely on my own in managing all the serious considerations related to this. Feel there's little collective care between my specialist and GP and through my own research have been trying to keep tabs on the side effects I've experienced. Dont feel anyone is taking responsibility for regular screening for these serious side effects and know my old surgery would have been calling me in regularly for blood tests etc. As for blood tests!....feel incensed that I'm now unable to have blood taken for testing at my own surgery! My condition makes me incredibly tired and fatigued so the last thing I need is to have to drive to Braintree community hospital for them....particularly when I've had to fast overnight and need to be there at 7.00am so I can be home at a reasonable time to have steroids with breakfast. Just not acceptable. To add insult to injury. ...can't have urine samples tested there either. Thought this was a health centre. These are basic fundamental tests that shouldn't require ill patients to travel long distances. When I manage to get to see my GP, care is good but on one ocassion when I couldn't, it was suggested I could be given an appointment at a surgery in Maldon! Why when I'm ill would I feel up to travelling to Maldon, to see a GP who doesn't know me from Adam and is totally unfamiliar with me or my medical history. Really feel that although staff try their best and are polite and as helpful as they can be, the surgery's basic services and clinics are practically non existent and seem to be constantly being cut further.
Original Comment Report...

Reply from Kelvedon & Feering Health Centre
Wed, 25 Sep 2019 12:03:06 +0100

We are sorry to hear of your concerns and would happily discuss these with you but we have not been approached by yourself to give the practice an opportunity to resolve and provide additional information. Where you were offered an appointment at Maldon it is an extended hours service that is operated by the local Clinical Commissioning Group and is not operated by the surgery. It is offered to give patients more choice of available appointments, that maybe sooner than appointment availability at the surgery, particularly if they are feeling that unwell. Please contact the surgery and request to speak to the Practice Manager so that we can address your concerns

Kelvedon & Feering Health Centre
By:Kelvedon &
Date:Aug 30 2019
Rating:Star Rating
Review Source

Unfortunately, on my recent visit, there were severe delays in being seen (half an hour late by 9:15am). When I did see the clinician he had no information about the issue I had been called in to see him about (A letter had been provided in advance, but the surgery had apparently lost it!). I therefore had to come back later in the day with a copy of the letter - that appointment was an hour late. It then appeared that the clinician in question did not have the knowledge required to make any judgement, and would have to consult with colleagues. This should have been done before I had even been contacted. It's not the clinician's fault - he was obviously very busy, and could have done with the time to attend to other patients. Nevertheless, I found him and the receptionist to be very polite and apologetic.
Original Comment Report...

Reply from Kelvedon & Feering Health Centre
Mon, 02 Sep 2019 11:32:14 +0100

Thank you for your comment. We are sorry to hear of the concerns that your raised on your latest visit. As you have chosen to remain anonymous we cannot respond to you directly. If you would like to discuss this further please contact the Practice Manager at the surgery.

Kelvedon & Feering Health Centre
By:Anonymous
Date:Aug 12 2019
Rating:Star Rating
Review Source

always helpful, always finding ways to help The staff from the doctors to the reception are all kind, thoughtful and respectful. I enjoy chatting to all of them and they keep me in the loop with my health... every single member of the team is worth their weight in gold. yes they are busy, but they try and help regardless of this. good team, and clean and calm practice.
Original Comment Report...

Reply from Kelvedon & Feering Health Centre
Mon, 02 Sep 2019 11:32:54 +0100

Thank you for your kind words. We will ensure these comments are passed on to the team at the surgery.

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Kelvedon & Feering Health Centre

GP Practice in Colchester

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