Previous reviews do not do this wonderful GP team justice. I have been a patient for over 25 years at the ridgeway and Alexandra Ave clinic which is a branch surgery, and yes the surgery has changed as have many GP practices as a result of staff and resource shortages. But at it's heart it is a senior partnership team that really care about patients and want the best for them. I can honestly say that at every stage of my life thus far When I have needed medical help I have been able to access it without difficulty and in a timely way. I juggle a number of health conditions and they manage to keep on top of them even when I can't. My elderly Mother is also a patient and receives excellent care, and GP's listen to my concerns when I am worried about her. If I don't agree with treatment advice I am listened to and other options are considered with me. GP's at this practice are exceptionally hard working and committed and do their best in extremely challenging circumstances. I would not wish to be treated anywhere else, and I am so very grateful and count myself lucky in this difficult time for the NHS that I have such good care.
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I was unwell and couldnt get a GP appointment. i came to the walking centre and seen by a very nice doctor who took time to talk to me and prescribe me some medicine and only waited 20 minutes. excelent service
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