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NamePark Lane Surgery
Address8 Park Lane
Broxbourne
EN10 7NQ
Phone01992465555

Fax01992 471160

Website

Email

RatingStar Rating 21 Reviews
CQCCQC Rating

CCGNHS East And North Hertfordshire CCG
E PrescriptionsAvailable
Status :Closed
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 GP Information
Park Lane Surgery is a GP Practice in Broxbourne and provides a list of services listed below if available. This GP practice has 20 reviews with a rating of 3.6 out of 5 and a CQC rating of Requires improvement.

  Opening Times    Closed
DayOpening Times
Mon08:00-18:30
Tue08:00-18:30
Wed08:00-18:30
Thu08:00-18:30
Fri08:00-18:30
AA
 CQC Rating   CQC Rating

Safe
Inadequate

Effective
Requires improvement

Caring
Good

Responsive
Requires improvement

Well-Led
Requires improvement




  GP LocationDirections
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GP Services
  • Learning disability health check
AA
GP Performance

The table below is a standard list of gp practice metrics that are complied annually for practices in England. You can use this list to see how Park Lane Surgery is doing in areas that may be important to you.
Health MetricDetailIndicator
Cervical Screening Ages 25 to 491200 individuals have been screened out of a possible 1465 eligible people.

A total of 81.9112628 of possible patients have been screened which is above the required mimimum standard.
1200
Cervical Screening Ages 50 to 64845 individuals have been screened out of a possible 1035 eligible people.

A total of 81.64251208 of possible patients have been screened which is above the required mimimum standard.
845
Overall number of GP appointments6126 Number of appointments in Apr 2024 from a practice list size of 10295 patients6126
Face to face appointments4986 Face to Face appointments in Apr 2024 which is 81.4% of the total number of appointments.4986
Home Visits0 Home Visits in Apr 2024 which is 0% of the total number of appointments.0
Telephone appointments1026 Telephone appointments in Apr 2024 which is 16.7% of the total number of appointments.1026
Unknown appointments114 Unknown appointments in Apr 2024 which is 1.9% of the total number of appointments.114
Video call appointments0 Video call appointments in Apr 2024 which is 0% of the total number of appointments.0


AA
   Patient Ratings
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Excellent
9

Good
4

Ok
 

Poor
6

Terrible
2

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Patient Reviews

Park Lane Surgery
By:Anonymous
Date:Nov 17 2023
Rating:Star Rating
Review Source

I was waiting to be served at the receptionist's desk recently and read a notice on the counter stating that doctors and others had recently suffered abuse which would not be tolerated. I was shocked to read this. Not many people could become medical doctors; it is a calling only for people who are able to spend the whole of their working lives endeavouring to help, advise and cure people with all types of illness. I know that it takes a minimum of 10 years rigorous training and often more before qualifying to practise medicine. I have felt frustrated when spending long spells with my telephone in my hand waiting for my turn to speak to a doctor. It was only when I came to realise that the doctor I was waiting to speak to was spending even more time than me, with a telephone in his hand, trying to help other patients, without complaint. Covid has caused many problems. I do hope that whenever any of our practice staff suffer any abuse, the abuser is immediately told 'Goodbye forever'.

Park Lane Surgery
By:Anonymous
Date:Feb 6 2023
Rating:Star Rating
Review Source

Agree with one of the above reviewers, doctors are lovely IF you get to see them, but I am NEVER able to get an appointment! Reception just tell you to go to walk in or a&e! What is the point in having a surgery that you can never go to when you have a problem!!! I phoned constantly for half an hour !!!

Park Lane Surgery
By:Anonymous
Date:Sep 24 2022
Rating:Star Rating
Review Source

I had my covid and flu jab today which was excellent. Straight into the doctor both jabs, then out. Thank you. Sue Edwards

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Park Lane Surgery

GP Practice in Broxbourne

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