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NameMoors Walk Surgery
Address123 Moorswalk
Welwyn Garden City
AL7 2BQ
Phone01707335151

Fax01707339438

Websitehttp://www.peartreegp.co.

Email

RatingStar Rating 42 Reviews
CQCCQC Rating

CCGNHS East And North Hertfordshire CCG
E PrescriptionsAvailable
Status :
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 GP Information
Moors Walk Surgery is a GP Practice in Welwyn Garden City and provides a list of services listed below if available. This GP practice has 42 reviews with a rating of 2.4 out of 5.

  Opening Times    
DayOpening Times
Mon08:30-12:3012:30-18:30
Tue08:30-12:3012:30-18:30
Wed08:30-12:3012:30-18:30
Thu08:30-12:3012:30-18:30
Fri08:30-12:3012:30-18:30
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  GP LocationDirections
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GP Services
  • Learning disability health check
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   Patient Ratings
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Excellent
5

Good
5

Ok
7

Poor
9

Terrible
16

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Patient Reviews

Moors Walk Surgery
By:Anonymous
Date:Jan 25 2019
Rating:Star Rating
Review Source

I wanted to thank all staff involved in my daughters care this week, from the nurse and GP and the receptionist who went ou above and beyond Thank you
Original Comment Report...

Moors Walk Surgery
By:Anonymous
Date:Dec 31 2018
Rating:Star Rating
Review Source

I have multiple myeloma and I'm treated like a god nothing is too much trouble I get same day appointments easily they look after me so well
Original Comment Report...

Moors Walk Surgery
By:Anonymous
Date:Jul 3 2018
Rating:Star Rating
Review Source

Blood test results for my family member back and 2 levels are wrong (This person has a life long illness which can cause her to become panic filled and depressed border lione suicidal if her levels drop too low) 2 weeks before a dr can even call her to discuss - by then she could be so bad that she cannot function No urgency or care for her as an individual just blame on the government for making them take too many patients
Original Comment Report...

Reply from Moors Walk Surgery
Wed, 29 Aug 2018 11:55:01 +0100

I am sorry to hear of this experience. A blood test result is filed by a GP within 72 hours of the test, with a message attached outlining whether any action is required, along with the urgency of that action. We proactively contact patients and arrange the necessary follow-up if action is required. Our telephone triage service offers ready access to same-day telephone advice including for blood results if they are perceived to be of an urgent nature by patients or their carers. The effectiveness of this process is audited regularly to ensure safety and compliance. I hope this response is reassuring but if you would like to discuss your experience further please do not hesitate to contact our Managing Partner, Mr James Brookman.

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Moors Walk Surgery

GP Practice in Welwyn Garden City

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