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| Name | Lister House Surgery | ||||||
| Address | The Common Hatfield AL10 0NL | ||||||
| Phone | 01707283450 | ||||||
| Fax | 01707 270186 | ||||||
| Website | http://www.listerhouse.nh | ||||||
| Rating |  30 Reviews | ||||||
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| CCG | NHS East And North Hertfordshire CCG | ||||||
| E Prescriptions | Available | ||||||
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| See More Doctors near here | |||||||
| GP Information |
| Lister House Surgery is a GP Practice in Hatfield and provides a list of services listed below if available. This GP practice has 30 reviews with a rating of 2.4 out of 5 and a CQC rating of Good. |
| Day | Opening Times | |||
| Mon | 08:30-18:15 | |||
| Tue | 08:30-18:15 | |||
| Wed | 08:30-18:15 | |||
| Thu | 08:30-18:15 | |||
| Fri | 08:30-18:15 | |||
| Safe | Good |
| Effective | Good |
| Caring | Good |
| Responsive | Requires improvement |
| Well-Led | Good |
| GP Services | ||||
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| GP Performance | |||||
| The table below is a standard list of gp practice metrics that are complied annually for practices in England. You can use this list to see how Lister House Surgery is doing in areas that may be important to you. |
| Health Metric | Detail | Indicator |
|---|---|---|
| Cervical Screening Ages 25 to 49 | 1665 individuals have been screened out of a possible 2820 eligible people.A total of 59.04255319 of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another people to hit the required 80% screening target. | 1665 |
| Cervical Screening Ages 50 to 64 | 730 individuals have been screened out of a possible 1040 eligible people.A total of 70.19230769 of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another people to hit the required 80% screening target. | 730 |
| Overall number of GP appointments | 4849 Number of appointments in Apr 2024 from a practice list size of 14584 patients | 4849 |
| Face to face appointments | 4215 Face to Face appointments in Apr 2024 which is 86.9% of the total number of appointments. | 4215 |
| Home Visits | 1 Home Visits in Apr 2024 which is 0% of the total number of appointments. | 1 |
| Telephone appointments | 579 Telephone appointments in Apr 2024 which is 11.9% of the total number of appointments. | 579 |
| Unknown appointments | 54 Unknown appointments in Apr 2024 which is 1.1% of the total number of appointments. | 54 |
| Video call appointments | 0 Video call appointments in Apr 2024 which is 0% of the total number of appointments. | 0 |
| Excellent | 6 |
| Good | 3 |
| Ok | 1 |
| Poor | 7 |
| Terrible | 13 |
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Having had poor experiences in the past, I was really pleased with the service and care that I recieved. Yes, the urgent appointment phone que was long, however, the practice staff did all that they could to get me an appointment the next working day. The GP that I saw was kind and treated me like she had all the time in the world. They were running behind with appointments by the early morning, yet there was no sense of being rushed. I got the sense that the practice is being run by hard working individuals in a stretched system. I'm very grateful that the team at Lister house continue to do their best despite service pressures. | |||||||
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They don't answer the phones despite you being told you are number 1 in the queue. | |||||||
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They just change your medication at will no consultation not Evan a phone call to say why | |||||||
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