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NameThe Limes Surgery
AddressUnit 8 - 14
Limes Court
Conduit Lane
Hoddesdon
EN11 8EP
Phone01992464533

Websitehttp://www.thelimessurger

Email

RatingStar Rating 18 Reviews
CQCCQC Rating

CCGNHS East And North Hertfordshire CCG
E PrescriptionsAvailable
Status :Open
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 GP Information
The Limes Surgery is a GP Practice in Hoddesdon and provides a list of services listed below if available. This GP practice has 17 reviews with a rating of 3.6 out of 5.

  Opening Times    Open
DayOpening Times
Mon08:00-18:30
Tue08:00-18:30
Wed08:00-18:30
Thu08:00-18:30
Fri08:00-18:30
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  GP LocationDirections
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GP Services
  • Child Immunisations
  • Learning disability health check
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GP Performance

The table below is a standard list of gp practice metrics that are complied annually for practices in England. You can use this list to see how The Limes Surgery is doing in areas that may be important to you.
Health MetricDetailIndicator
Cervical Screening Ages 25 to 49845 individuals have been screened out of a possible 1095 eligible people.

A total of 77.16894977 of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another people to hit the required 80% screening target.
845
Cervical Screening Ages 50 to 64635 individuals have been screened out of a possible 785 eligible people.

A total of 80.89171975 of possible patients have been screened which is above the required mimimum standard.
635
Overall number of GP appointments3521 Number of appointments in Apr 2024 from a practice list size of 7759 patients3521
Face to face appointments2769 Face to Face appointments in Apr 2024 which is 78.6% of the total number of appointments.2769
Home Visits2 Home Visits in Apr 2024 which is 0.1% of the total number of appointments.2
Telephone appointments586 Telephone appointments in Apr 2024 which is 16.6% of the total number of appointments.586
Unknown appointments153 Unknown appointments in Apr 2024 which is 4.3% of the total number of appointments.153
Video call appointments11 Video call appointments in Apr 2024 which is 0.3% of the total number of appointments.11


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   Patient Ratings
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Excellent
8

Good
1

Ok
5

Poor
1

Terrible
3

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Patient Reviews

The Limes Surgery
By:Anonymous
Date:Jun 14 2019
Rating:Star Rating
Review Source

Brilliant surgery and so happy I live close enough to be registered with them. Reception are very helpful and welcoming to start, unlike allot of GPs where the service can be disappointing. They are personable face to face as well as over the phone when booking appointments and they come back to you when they have committed to. The GPs are phenomenal! Not only are they incredibly knowledgeable but they truly have empathy which is rare to find these days (based on my own experience registered at previous GP surgery's as well as experience of friends and family). I couldn't be more pleased with every single GP I have been assigned to see as well as my children. They listen, they advise and I never feel rushed. I always feel like they have my best interests at heart. All in all, I believe the service is outstanding and think it would be hard to find another practice like that of the Limes. Well done to all of you and thank you for all of your hard work.
Original Comment Report...

The Limes Surgery
By:The L
Date:May 5 2019
Rating:Star Rating
Review Source

I have been a patient of The Limes for many years.Previously I found this to be a good surgery but over the last couple of years with all but one of the partners retiring and a stream of different doctors passing through standards dropped.I am pleased to find in recent months standards have risen again and I have received good service and care from the practice.Appointments once again easy to get face to face and on the phone.I would particularly like to praise the doctor she has shown great compassion to both myself and son after a recent family bereavement.I have a long term condition that she is treating and is regularly checking and monitoring me.I feel she is a great asset to the surgery and will become very popular with patients.
Original Comment Report...

Reply from The Limes Surgery
Thu, 09 May 2019 12:33:59 +0100

Dear Patient, Thank you for your positive feedback. We have since August last year had a substantive GP workforce and this has improved the continuity of the service for the patients. I am glad that you feel The Limes has returned to its previous level of service and once again thank you for your feedback

The Limes Surgery
By:Anonymous
Date:Dec 4 2018
Rating:Star Rating
Review Source

I’m 20 weeks pregnant and was meant to have my hooping cough and flue injection, my appointment was Friday but at my place work as a care assistant the phoned to say they need my help as was very short staffed so I picked up a shift. I called the doctors straight away and told them, in which they told me they would call me on a Monday with a appointment Tuesday or Wednesday. I didn’t receive a call Monday, I called them today and the lady on reception knew nothing about it and said she got no appointment today or Wednesday as the nurse that is in does not inject pregnant ladies. I asked the receptionist of some advise as I needed the injection before my 20 week scan on Tuesday. Her reply was ‘you had an appointment on Friday you should have gone to that’. I requested to speak to the doctor as the lady was no help at all. Very disappointed with The Limes Surgery!
Original Comment Report...

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The Limes Surgery

GP Practice in Hoddesdon

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