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| Name | London Road Health Centre | ||||||
| Address | 84-86 London Road Bedford MK42 0NT | ||||||
| Phone | 01234266851 | ||||||
| Fax | 01234 363998 | ||||||
| Website | http://www.londonroadsurg | ||||||
| Rating |  17 Reviews | ||||||
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| CCG | NHS Bedfordshire CCG | ||||||
| E Prescriptions | Available | ||||||
| Status : | Open | ||||||
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| See More Doctors near here | |||||||
| GP Information |
| London Road Health Centre is a GP Practice in Bedford and provides a list of services listed below if available. This GP practice has 17 reviews with a rating of 3.2 out of 5 and a CQC rating of Good. |
| Day | Opening Times | |||
| Mon | 08:00-12:30 | 13:30-18:30 | ||
| Tue | 08:00-12:30 | 13:30-18:30 | ||
| Wed | 08:00-12:30 | 13:30-18:30 | ||
| Thu | 08:00-12:30 | 13:30-18:30 | ||
| Fri | 08:00-12:30 | 13:30-18:30 | ||
| Safe | Good |
| Effective | Good |
| Caring | Good |
| Responsive | Good |
| Well-Led | Good |
| GP Services | ||||
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| GP Performance | |||||
| The table below is a standard list of gp practice metrics that are complied annually for practices in England. You can use this list to see how London Road Health Centre is doing in areas that may be important to you. |
| Health Metric | Detail | Indicator |
|---|---|---|
| Cervical Screening Ages 25 to 49 | 2680 individuals have been screened out of a possible 4365 eligible people.A total of 61.39747995 of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another people to hit the required 80% screening target. | 2680 |
| Cervical Screening Ages 50 to 64 | 1155 individuals have been screened out of a possible 1690 eligible people.A total of 68.34319527 of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another people to hit the required 80% screening target. | 1155 |
| Overall number of GP appointments | 11620 Number of appointments in Apr 2024 from a practice list size of 22085 patients | 11620 |
| Face to face appointments | 6688 Face to Face appointments in Apr 2024 which is 57.6% of the total number of appointments. | 6688 |
| Home Visits | 0 Home Visits in Apr 2024 which is 0% of the total number of appointments. | 0 |
| Telephone appointments | 1203 Telephone appointments in Apr 2024 which is 10.4% of the total number of appointments. | 1203 |
| Unknown appointments | 1773 Unknown appointments in Apr 2024 which is 15.3% of the total number of appointments. | 1773 |
| Video call appointments | 1956 Video call appointments in Apr 2024 which is 16.8% of the total number of appointments. | 1956 |
| Excellent | 5 |
| Good | 2 |
| Ok | 3 |
| Poor | 6 |
| Terrible | 1 |
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I have been at this surgery for some years now as a patient.
I think that the staff and the doctors need to be given praise for the hard jobs they do. I myself have never had an issue getting an appointment and yes the phone rings for a while Before answering but when you see how busy they are patients should understand that the phone will unlikely be answered immediately. I have also seen patients giving the staff a hard time at the desk i feel this is unfair they are doing ther best to accommodate all patients. The surgery is always clean and tidy and staff and doctors are always friendly and helpful | |||||||
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I had hearing loss in my right ear after starting Ear Drop proscribed to me by a doctor at London Road. After speak to NHS 111 they advised me that I needed a call back from my doctor to assess whether I needed an appointment or not.
I called the surgery and was told that I would get a call back as requested. After waiting for 3+ hours I decided to attend the Doctors surgery and find out what was happening.
I was told by the receptionist that someone did call me and that I did not answer. As I only have one phone (my mobile) and this did not ring, I can assure you that this is not the case!
I was then told there was a note on the system that I needed to make an appointment. If I had not gone to the doctors to see what was happening I highly doubt I would of ever found this out!!!
Very unprofessional service! | |||||||
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I was feeling very unwell, the receptionist was kind and supportive, she offered me an almost immediate appointment wit the Nurse Practitioner, who recognized the need for a referral to the hospital. She was kind , reassuring and explained her decision. She confirmed ny approval. | |||||||
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