As someone who hasn't been to the dentist for over 5 years, I was extremely nervous. My previous dentist from another city was rude and condescending and so I was hoping that a dentist nearby in Birmingham would be nicer. I booked the appointment - plenty of times available. My first appointment was a check-up, I waited a little over my scheduled time, which was OK as they were somewhat busy that day. My dentist was lovely, she spoke to me like an adult and respectful. She told me details that were straight to the point, which I really appreciated. Surprisingly after 5 years I only needed a filling and one extraction - all my other teeth were fine! My second appointment (for the filling) was on time, the procedure was done; I went straight to work and feeling fine! No pain (little tenderness from the drilling/filling). As I am a NHS patient, and a student, the payments were reasonably priced!
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The staff are very professorial and friendly caring and made me and my family feel comfortable. I am happy with my treatment too.Thank you to all the team at Cottams for all there hard work. the best dental practice i have ever been.
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