Completely appalled by the level of service . like the previous person who commented , called to double check on my childrens appointment only to be told that they were no longer NHS. IF we had turned up on the day they would have charged..per child !! Nobody was told like the previous called stated, NHS please investigate this practice for failure of duty, and care for patients.
Original Comment Report...

I’ve been to this dentist for many year over 20+. I have always paid for extra check ups and other treatment I even had private orthodontic treatment here costing my parents a lot of money. I have just had a baby this month and I was told that my free NHS check up is no longer valid it was supposed to be in March, and that I would have to pay for my check ups. Had I not have called to rearrange my appointment I would have gone thinking my appointment was under the NHS when really it wasn’t. I think that it is very poor to be mislead like this and because of that I will not be returning to this practice. Years ago it was one of the best dentists in Leicester now all I see is it being a money making machine who grab every penny they can! I had tried to rebook my appointment as I was told that they have no funding for appointments at the moment but they didn’t give me this opportunity.
Original Comment Report...