Reply from High Street Dental Care
Wed, 08 Nov 2017 16:10:04 Z

We are very sorry to hear that you are dissatisfied with the treatment you received at the practice. We treat thousands of patients every year and our first and primary goal is total patient satisfaction. Our team are regularly trained and share their skills and experience at practice meetings throughout the year. This training includes the importance of communication to patients about the need for treatment, the indications and contra indications of the proposed treatment and the details of how the treatment will be provided. We take complaints very seriously because we never want to have unhappy patients. Please contact the practice and we will do everything we can to remedy your situation.