Ever since being a child i have been terrified of the dentist, to the point of needing sedation for simple treatments at the age of 16, and avoiding the dentist completely for too long. For a while even the thought of the dentist sent me into a panic attack, but due to toothache and pain i had to force myself into the dentist. I saw Madeline Jones for the first check up in too long and she completely put me at ease from the get go, being made to feel comfortable and understanding my fears and listening to me each step of the way. Not once did i feel silly for being nervous like i have done in the past, i was reassured and cared for amazingly the whole way. Also, the nurse Shannon kept talking me through everything and making sure i was ok, which i really appreciated. Madeline was explaining every step of what she was doing so i was never left unsure. Updating me on how long we have to go and continuously telling me how well i was doing coping with the treatment. I am now at a stage where i can go into the dentist and have an injection without going into a sheer panic which i never thought i'd ever be able to do. I can't compliment them enough. I am always kept up to date with texts about my appointments and if any changes are needed. Completely restored my trust in dentists!

I am a very nervous patient and hate needles! I saw maddie and noelia here who both looked after me! The reception team followed guidelines to the letter and I was asked a series of questions prior to entering which made me feel safe. The receptionist were both extremely pleasant and they always have been every time I or my wife have attended. I would highly recommend this practice. I did have my appointment rescheduled but that was due to social distancing measures which I completely understand. Thank you Bupa Bramhall