NHS referred me to them as an emergency appointment for bleeding gum with fever and extreme tiredness. The practice's receptionist was unreasonably angry and unfriendly with me from the first second. Ended up not getting appointment, as she was requesting a referral number form NHS. I spoke to 3 different NHS 111 advisors, all kindly informing me they don't use referral numbers like that, however they send a referral document over to the practice with all of my details. The receptionist didn't even let me speak or explain what i've been told. Sent me back to NHS helpline. After I called NHS for the 4th time and they were as confused as me regarding their issue, they set me up with a different practice. Contrary, I read really good things about the surgery and the practice manager is very nice and helpful.
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