Abysmal practice, as a patient of over two years and still with plastic retainers, I am appalled by the amount of disregard towards me as a person. I’m in chronic pain with my gums especially, which shouldn’t be the case. Now approaching 16 with no more progress than when I was 12 - with severe problems, I’m anxious to talk to any one, this isn’t exactly great considering I’m attending college next year. When at appointments, you can garentee this: lateness, rudeness and dismissal towards the patient.
Original Comment Report...

This orthodontist only allows you to have your braces tightened during school times which means missing valuble time during lesson. When i first went i was told i would have my braces on for a few years and then i will have a plastic retainer afterwards. After seeing a few orthodontics and being referred to the hospital it was decided to take two teeth out. Half way through my treatment i heard the orthodontic say to the nurse they should of only taken 1 out. Im a very nervous patient but they didnt seem to care. They were rough and took 2 and half hours to put my braces on as the orthodontic kept going to other patients while sorting out my braces. I was laid down for so long i felt faint afterwards. He should of just been concentrating on me. They take on too many patients, they say you should get your braces tightened every 8 weeks but they never have appointments its always 10 weeks or more this then slows down treatment time. I always get there 5 minutes before my appointment but i always end up waiting even if im the first patient. They are always running late and ive had to wait over an hour to see someone. They cancel appointments and say they have rung you when they haven't,i turn up there to find my appointment is cancelled but i was not told. I then had to take time off work which i didnt get paid for. Ive had my braces off for nearly a year, getting my braces off was the worst experience the staff was very rough. I got a metal retainer put in which i wasnt aware i was getting one. I had to go back every month because it kept breaking but they always blamed me when it would break during the night. My teeth are now overlapping again and i feel like it was pointless to get braces. Find another orthodontist or go private its so much easier.
Original Comment Report...