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NameGenix Healthcare Whitley Bay
AddressGenix Healthcare Dental Clinic
271-275 Whitley Road
Whitley Bay
NE26 2SS
Phone0191 2510155     Call Genix Healthcare Whitley Bay

Fax0191 2510238

Websitehttp://www.genixhealthcar

Email whitleybay@genixhealthca

RatingStar Rating 6 Reviews
Status :Closed
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 Dentist Information
Genix Healthcare Whitley Bay is a dental surgery near Whitley Bay and provides a list of procedures with a price list listed below if available. The surgery has 6 reviews with a rating of 4.5 stars out of 5.
  Opening Times    Closed
DayOpening Times
Mon09:00-17:00
Tue09:00-19:00
Wed09:00-19:00
Thu09:00-17:00
Fri09:00-17:00
Sat09:00-13:00
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   Patient Ratings
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Patient Reviews

Genix Healthcare Whitley Bay
By:Robert P
Date:Sep 14 2022
Rating:Star Rating
Review Source

I had an initial appointment three weeks before my appointment today so that Dr Anil (dentist) could render an assessment and get X-Rays done. I was able to discuss, at length and without feeling rushed, my oral hygiene and brushing habits and it was established that I had two cavities (UR7 & LL6) and thus, required two fillings. I was brushing too hard and too many times per day, potentially damaging the enamel but my gingival was healthy so I was asked if the cavities were causing me any discomfort (they were not) so my appointment was scheduled for today. I explained to both Dr Anil and Isabella (nurse) that I was scared, and they both reassured me that they would take it slow and were very patient. Dr Anil offered me breaks every few minutes and continuously walked me through the process. I received both fillings (amalgam fillings) quickly and completely without pain. Both Dr Anil and Isabella’s duty of care, overall conduct and professionalism were nothing short of exemplary. Because of this positive experience, I fully intend to engage with this dentist surgery with far greater continuity than I previously had, the positive experience even encouraging me to broaden my spectrum of knowledge when it comes to best practices. Thank you both for your patience and professional demeanour. Mr Robert P

Genix Healthcare Whitley Bay
By:Karen
Date:Feb 27 2019
Rating:Star Rating
Review Source

Great dental practice with caring staff and first class treatment. I was recently treated for toothache and the lovely receptionist managed to get me an appointment within a few hours as I was due to go on holiday the next day. I was treated by a dentist who was very gentle, and re-filled my tooth even though the surgery was close to closing time. He did a great job and I’m so grateful that he managed to treat me at such short notice. My son has also received first class orthodontic treatment here. Many thanks to all the staff who work at Genix.
Original Comment Report...

Genix Healthcare Whitley Bay
By:Jenny
Date:Jun 8 2018
Rating:Star Rating
Review Source

The care has been ok, but the management of appointments has been disappointing. My appointments have been cancelled twice within the last week within an hour of the appointment start time by text (which feels very impersonal and dismissive). Once my appointment was cancelled the hour before due to lack of availability of equipment. They must have been aware that this was a problem long before that! This causes great inconvenience to patients who arrange their working day around these appointments. Sadly this isn't the only time my family have had this experience. The appointment system needs to be addressed.
Original Comment Report...

Reply from Genix Healthcare Whitley Bay
Fri, 08 Jun 2018 15:21:15 +0100

Dear Patient, Thank you for taking the time to leave a review. I am sorry that you didn’t have the best experience. At Genix Healthcare Whitley Bay, it is extremely important to us that we meet your expectations. Putting patients’ interests first is extremely important to us. I would value a personal conversation with you to fully understand your problem. Please call me directly on 01912510155 because I want to listen and help improve your experience. Thank you, Victoria Halsall Practice Manager Genix Healthcare Whitley Bay

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Genix Healthcare Whitley Bay, Genix Healthcare Dental Clinic, 271-275 Whitley Road, Whitley Bay, NE26 2SS

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