I had an appointment with a hygienist and unfortunately got stuck in traffic whilst trying to attend. I asked if I could attend later on in the day or even move to another date and was told I would loose my deposit and have to arrange another appointment and pay the £25.00 deposit again. I had the graciousness to inform them I was running late and would not help me out with the deposit at all. First time ever I was missing an appointment. Thank you Cambridge Street dental practice, maybe there is a lot more to be said about going private.