All the steps, from my contacting the emergency help line last night, to leaving the surgery were very smooth. The staff were sympathetic and very helpful.
Original Comment Report...

I had a tooth extracted this morning and was very apprehensive. All stafff were lovely, I can't fault them. Polite and friendly from the moment I walked in the door, throughout the treatment and when I left. The dentist was thorough and very good at helping me keep calm during and after the proceedure. Excellent!
Original Comment Report...

The experience of being referred to this clinic by my dentist, and receiving treatment there, was excellent from start to end. Once my dentist referred me for two extractions, I received the letter from the clinic inside a few days and it gave me a month to respond and book in for the surgery. The letter itself was friendly and accessible--a mobile number was given, so there are no excuses for not managing to book in! On the day of surgery, parking was excellent; there's plenty of on-road parking available, a small private car park and a small shopping area with parking too. On reception, I was greeted with my name; obviously, they anticipated who I was from walking in at the right time, and everyone was friendly and efficient. The wait was short and all the patients leaving after treatment seemed to be smiling. Always a good sign. One member of staff welcomed me personally and it's clear she takes pride in speaking to every patient by name. Fantastic touch and something I never had before. The dentist introduced himself and his dental assistant, explained everything thoroughly and made sure any questions were answered. The anaesthesia worked great and my goodness--he had those retained tooth roots whipped out so fast, I barely had time to think about it. Seems it went the same for other reviewers. Never felt anything, not even much pressure--nothing like previous extractions, even one done at the hospital. There was zero stress during this visit, whatsoever. The receptionist also was lovely, very reassuring, friendly and professional. I left with a good care sheet giving advice, and was well-briefed Cannot find a single thing to fault here--and they also had no TV or radio blaring in reception, which is always a benefit as I hate being forced to hear 'muzak!' or to watch Jeremy Kyle when I have gone for any professional service, ha... Unfortunately, my regular dentist does the force-fed TV thing, it makes me very ill at ease... and gives me migraines. No such thing at the Weston Clinic! Full marks, 5-star service here. Can't wait to go again, ha. Cheryl J, Macclesfield.
Original Comment Report...