Name | Alpha Dental Great Ayton | ||||||
Address | 119 High Street Great Ayton TS9 6BW | ||||||
Phone | 01642 724154 | ||||||
Website | http://www.alphadental.co | ||||||
studio@alphadental.co.uk | |||||||
Rating | 4 Reviews | ||||||
Status : | Closed | ||||||
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Name | Alpha Dental Great Ayton | ||||||
Address | 119 High Street Great Ayton TS9 6BW | ||||||
Phone | 01642 724154 | ||||||
Website | http://www.alphadental.co | ||||||
studio@alphadental.co.uk | |||||||
Rating | 4 Reviews | ||||||
Status : | Closed | ||||||
Share | |||||||
See More Dentists near here |
Dentist Information |
Alpha Dental Great Ayton is a dental surgery near Great Ayton and provides a list of procedures with a price list listed below if available. The surgery has 4 reviews with a rating of 3.8 stars out of 5. |
Day | Opening Times | |||
Mon | 08:30-13:00 | 14:00-17:15 | ||
Tue | 08:30-13:00 | 14:00-17:15 | ||
Wed | 08:30-13:00 | 14:00-17:15 | ||
Thu | 08:30-13:00 | 14:00-17:15 | ||
Fri | 08:30-13:00 | 14:00-16:15 |
Excellent | 2 |
Good | 1 |
Ok |
Poor |
Terrible | 1 |
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I visited the Great Ayton practise on the 24/03/2023 where i had an appointment with the Dental Therapist, to which i was quite nervous. Once i was taken into the Surgery, an extremely friendly smart dressed young girl introduced her self as Emma who was going to be my therapist, this she did in a most polite way, which put me at ease straight away. She then explained fully my procedure and asked me to say if she had any concerns or worries, to which i said i was a little nervous, where upon she spent time explaining all that was going to happen and if i had any worries or concerns during my treatment, just to raise my hand. Well my treatment went amazing with no pain, and Emma checking on me during the whole procedure. I HAVE NEVER felt in such safe hands at the Dentist before, to Which Emma is a credit to Alpha and her profession. Thank you so much Alpha at Great Ayton. |
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Changing to the lady dentist within the practice was the best decision that I have made as a nervous patient .... she is patient and although I still do not like going the fact she takes the time to understand has made me now go to checkups etc on a regular basis ! Reply from Alpha Dental Great Ayton Mon, 12 Aug 2019 09:56:21 +0100 Thank you so much for the positive feedback provided. We will be sure to pass this onto our dentist so that she gets the credit that she deserves and will use this as a positive experience to further improve our patient care The Alpha Team |
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Receptionists friendly and helpful. The NHS Dentist we were assigned to never had the decency or common courtesy to introduce himself, he was, very unfriendly, had a casual approach and was very unengaging. He instantly made me feel very uncomfortable. Treatment options were not fully discussed with me as the Patient ( I had to ask the Receptionist to clarify and confirm my Treatment options/Plan, after coming out). As I got up to leave, the Dentist sniggered and grinned to the Dental Nurse - I found this most rude, offensive and very unprofessional of him. Nobody from Senior Management have had the decency or time to contact me direct to find out about our negative experiences. To conclude, the Service Delivery of the Dentist in question was very sub-standard. Would I recommend this Dentist? Never. Would I go back? Never.
Although, we have been offered apologies, they simply don't go far enough. Due to our negative experiences, we have not accepted them, at all. |