Very unprofessional and revengeful! I had called them for a tooth infection and was told that all emergency appointments for that day were gone. So, the dentist would call me back and prescribe antibiotics on phone. Did not receive a call. I called back at 5 pm as they close at 5pm. I was told that the dentist was still in and would give me a call before she leaves. Never received a call! I called again next morning and very politely expressed my disappointment to the receptionist. She never offered an apology, and told me that the dentist had an emergency at home and emergencies do not arrive informed! I was prescribed antibiotics and a day later I was informed that all my future appointments are cancelled and I am banned from the practice for leaving a negative review. Pathetic moral and professional ethics! I would definitely advise everyone to avoid this practice to avoid future mishaps and disappointments!