The treatment provided by this dentist surgery is average at best...if you get as far as attending the appointment you booked that is. Over the last two and a half years I have had 6-monthly appointments with this surgery, and additional hygienist appointments as and when required. With the exception of one of the hygienist appointments, they have all been cancelled and re-booked by the surgery with no consultation with myself other than to receive a letter notifying me that my appointment has been changed. I always ask for a friday appointment because, like most people, I work and fridays are the only weekday that is convenient for my work schedule. This is on my patient notes, or I hope it is because I have requested it every time I have had to call and re-arrange my re-booked appointment. Yet without fail every time they move my appointment to another day of the week and I have to call them and change it again and re-book time off work. Yet another letter arrived today notifying me that my October appointment has been moved to a Tuesday. I think I'll be changing dentist, and I wish I'd done it sooner.
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