I have been attending here for several years now and both I and my husband have been happy with the service. We have never had appointments cancelled and always receive text reminders which is handy. The quality of treatment is great and I am always involved in discussions about my treatment. My only dissatisfaction is with the practice of not providing a scale and polish on the NHS and pushing me to a hygienist appointment to provide this. The NHS regs are quite clear that a scale and polish can be included in any band 1 course. Unfortunately, this practice seems to be endemic across NHS dentistry. I do think that the practice should be clear that a scale and polish is available and that private hygienist treatments are not required to secure and maintain a patient's oral health. Most patients are unaware of their rights in this respect.
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