There is a change in attitude at the clinic since the last receptionist left. I had the most frustrating conversation with a new female receptionist who had all the attitude of a Stalinist Nurse made. I am not a product and I pay for the services received. I agree that Dr Asad is a good dentist but if he didn’t have the curtesy to call me back or send me a message then that is a serious level of disrespect and as such a loss of confidence by me towards the clinic. I have never in my life had such an defensive, rude and obnoxious receptionist in my life managing customers that are often vulnerable by fear or pain. When you lose faith in the whole service that a dentist provides then you are compelled to change practices particularly after the last conversation i had with the receptionist. Instead of trying to find a way to fix matters she chose to try scoring points with me through argument. I was on my way to an appointment she had called me to offer an appointment. I said yes and she booked it; she then said it had to be paid in advance; I replied that I was driving but her attitude was such that I had to tell her to cancel the appointment. I am not a product I am a paying customer and deserve respect as much as she expects it. Good riddance to them.