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| Name | (In Hours) Emergency Dentist | ||||||
| Address | Integrated Care Centre Dental Department New Radcliffe Street Oldham OL1 1NL | ||||||
| Phone | 0161 716 2525  | ||||||
| Fax | 0161 621 3624 | ||||||
| Website | https://www.penninecare.n | ||||||
| Rating |  34 Reviews | ||||||
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| Dentist Information |
| (In Hours) Emergency Dentist is a dental surgery near Oldham and provides a list of procedures with a price list listed below if available. The surgery has 34 reviews with a rating of 4.6 stars out of 5. |
| Day | Opening Times | |||
| Mon | 08:45-17:00 | |||
| Tue | 08:45-17:00 | |||
| Wed | 08:45-17:00 | |||
| Thu | 08:45-17:00 | |||
| Fri | 08:45-17:00 | |||
| Excellent | 30 |
| Good |
| Ok | 2 |
| Poor |
| Terrible | 2 |
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I didn't even visit the dentist but dealt with a particular lady over the phone who was incredible.
She couldn't help with my initial enquiry but went out of her way to continue to help me find a solution to the problem.
She provided the solution to the problem and could not have been more helpful, friendly and polite over the phone (even though I have no idea what I'm doing).
I have never received such fantastic customer service from a government agency before and would definitely give her a pay rise if I were here boss! She's a credit to you. Reply from (In Hours) Emergency Dentist Thu, 26 Sep 2019 12:05:44 +0100 Thank you so much for your lovely feedback. Its great to hear that the caller handler provided a solution to your problem and that she was friendly and polite throughout the call. It's lovely to receive such positive feedback which we will be sure to share with the team as well as the person who answered your call. | |||||||
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I got an emergency appointment here as my usual dentist was closed, complete waste of my time and money paid £22.70 for my tooth to be washed with Corsodyl, I am in pain with my wisdom tooth still so will need to spend more money and book more time off work to go back. Wish I just waited for my usual dentist. She didn't seem to care I was in pain and gave me advice I already told her I was following. Reply from (In Hours) Emergency Dentist Wed, 18 Sep 2019 09:46:04 +0100 Thank you for taking the time to provide your feedback, we are sorry hear about your experience. We take all issues surrounding patient care very seriously and would very much like to hear from you directly about your experience.If you contact our Patient Advice and Liaison Service (PALS) on 0161 716 3178 they will be able to look into this further for you. | |||||||
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The staff member who took my "emergency" dentsl call was brilliant.The reception staff were ok. I suffer from spina bifida. I have struggled to find a dentist in the last couple of years. My tooth broke on the Sunday, phoned emergency dentist Monday.The dentist was RUDE, VERY unfriendly & did NOT take my disability into ANY consideration.Thr way he spoke to me was a disgrace. The assistant was lovely & I told this person that the dentist needed to work on his people skills. NOT my fault e was "not familiar" with some of my medications. I am truly upset at the way I was (mis)treated by THIS dentist. I have medical issues that he seemed not to understand OR care. My neck is fused from the top to base of spine, I CANNOT help if my head moves when the person is extracting my tooth. Disgusted & extremely upset, I actually cried when I left & NOT because I've lost a tooth! Reply from (In Hours) Emergency Dentist Mon, 03 Jun 2019 09:06:59 +0100 We're sorry you've had this experience with the service but thanks for raising the concerns. We would very much like to find out what has happened and look into this further for you. Please could you contact the PALS service on 0161 716 3178 in order that they can discuss this in more detail with you | |||||||
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