Happens all the time, you just don't seem to be able to get in contact, this time, 8 plus minutes before I hung up. Really, really, poor and rude reception. And its them that sent me a voucher to get in contact with them.
Original Comment Report...

My family were all registered at this dentist until my daughter left after having her first child she managed to get into a practice in Littleover as an NHS patient. She moved because they are always cancelling our appointments... They leave it right until the day or the day before to notify you. The appointment was made 6 months previous, so as you can imagine the next appointment after they cancelled this one is going to another few months. Myself and my partner are still at this practice only because we can't get in as an NHS patient in Littleover with our daughter. Its a terrible practice they have the same excuse everytime? The dentist has rang in sick?? We have been on the NHS waiting list at Blagreaves Lane Surgery for over a year & half now and all they keep doing is fobbing me off. They promised me that we would get priority as we had been waiting for such a long time, but still no joy. We only live across the road from this surgery in Littleover. We had been private patients previous but moved to Mackworth because we couldn't afford it? Its not very good really!!!
Original Comment Report...

I used to think this was an excellent practice. However I have had two appointments cancelled in the last 2 weeks, and the next date I have been given for a check up isn’t until September. Which is irritating and means I will have about 12 months between check ups. But that isn’t my primary complaint. I am mostly appalled at just how rudely I was spoken to by the call taker when I rearranged yesterday’s cancelled appointment. I appreciate people get sick, but there was absolutely no need for how she spoke to me.
Original Comment Report...