My daughter appointment for filling cavity kis cancelled 3 times in row without any notice just few hrs before appointment. No apology or alternate appointment. Its nearly impossible to connect to reception over phone. Have to call 111 to get walk in appointment at different practice(long waiting and travel time) . I have wasted almost 3 months by booking appointments.

Been coming here ever since I was little but recently the staff have been rude when talking on the phone with me personally but also when I’ve been in the surgery I’ve been astonished at how they speak to people. The weekend staff are incredibly slow with normally 15, and sometimes 45 minute delays. They can cancel appointments that I’ll have booked 6 months in advance three weeks before without offering any kind of back up appointment or solution. Very disappointed
Original Comment Report...