I was registered at this dentists and needed an emergency appointment. After ringing the clinic I found I was no longer on their list as I had missed appointments. I explained the reasons for this was because for the last three years I had been housebound due to Avascular necrosis in my hips which were collapsing. Anytime the clinic had sent me an appointment card I had answered with a letter explaining why it was impossible for me at that time but as soon as I could I would be in for a checkup. On the day I was refused treatment I asked for a manager to ring me so I could fully explain my circumstances and why getting to the clinic was impossible before. When no manager got back to me I sent a snotty email but still nobody could be bothered to answer me and this was months ago now. As a person with three different disabilities I have never been treated in such a shoddy, demoralising and rude way by any business and would not reccomend this dentist to anyone as individual circumstances (whatever they are) are not taken into account.
Original Comment Report...