Brookside House Care Home | ||
35 Wagstaff Lane, Jacksdale, Nottingham, NG16 5JL | ||
| Website |
Care Home Information |
Brookside House Care Home is registered to accomodate up to 25 people, most of whom are older people and live with Dementia. |
Care Home Services |
![]() | Caring for adults over 65 yrs | : | Yes, offers Caring for adults over 65 yrs |
![]() | Dementia | : | Yes, offers care for Dementia |
![]() | Personal and intimate care | : | Yes, offers care for Personal care |
![]() | Physical disabilities | : | Yes, offers help with Physical disabilities |
![]() | Care Home Type | : | Residential Care |
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Patient Ratings | ||||||||||||
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![]() | By: | Anonymous |
| Jun 24 2016 | ||
After a few weeks of staying at this care home I had to take my husband away due to many issues that I found unacceptable...for instance his night time medication was missed on one occasion. Within a couple of days of arriving, he was hit in the face and had water thrown over him by another 'patient'. I regularly found other peoples clothing in his wardrobes and on his day of departure he was wearing someone else's trousers and had someone else' underpants in his luggage. His hearing aid went missing and I had to personally take him to our local Audiology Clinic some 12 miles away to get a new one at my own expense...I was given the impression that he would be taken out on day trips but in the few weeks he was there, his only outing was when I took him out.
The interior décor of the home is somewhat sparse in my opinion and there was a strong odour of urine within the main halls as one entered and walked through the public areas.
The room my husband ended up in after being moved had a cupboard that was poorly repaired and did not shut....and in my opinion I felt that for the fees charged more care and attention to detail should be forthcoming....
He is now in another care home which both he and I are very happy with in every respect. |
![]() | By: | Anonymous |
| Jan 17 2015 | ||
My father in law is in the care of Brookside and they have been exceptionally supportive and helpful - not only with dad but the whole family. |
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Additional Information | ||
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A quick guide to finding, choosing and paying for a care home There may come a time in your life when you need to move into a care home. You may also choose to move into a care home... |