Clitheroe Community Hospital

Reply from East Lancashire Hospitals NHS Trust
Mon, 18 Feb 2019 10:33:50 Z

Thank you for taking the time to tell us about the care and treatment you have received at Clitheroe Community Hospital. We are very proud of our staff and the services we provide but it is always nice when somebody takes the time and effort to write to tell us about their experience. I will ensure that your very kind and most welcome comments are shared with all the staff on the Ribblesdale Ward who will very much appreciate your feedback as they always strive to deliver safe, personal effective care. If you would like to provide us with further information about your experience then we would really value this so that we can try to make it like this for every patient visiting our hospitals and using our services. You can either contact me (Sarah Ridehalgh) on 01254 734471 or by email at patientexperience@elht.nhs.uk. Thank you again for commenting and best wishes. Sarah Ridehalgh Patient Experience Facilitator

My Mother passed away in Clitheroe Community Hopsital, she received exemplary care up to the end. We as a family took great comfort that during her last days, she was treated with such kindness .

Reply from East Lancashire Hospitals NHS Trust
Mon, 26 Jun 2017 14:07:15 +0100

Thank you so much for your feedback regarding your mothers care received at Clitheroe Community Hospital, and thank you for taking the time to do so. It is lovely to receive such positive feedback about the care and treatment your mother received from all of the staff. I will ensure your comments and thanks are passed onto the team who will be delighted to receive such wonderful feedback as they always strive to deliver safe, personal effective care. If you would like to provide us with further information about your experience then we would really value this so that we can try to make it like this for every patient visiting our hospitals and using our services. You can either contact me (Sarah Ridehalgh) on 01254 734471 or by email at patientexperience@elht.nhs.uk. Thank you again for commenting and many condolences. Sarah Ridehalgh Patient Experience Facilitator

I brought my elderly mother to the Spinal Drop in today and was extremely impressed with the way my mother was treated; from arrival to leaving. Everything, in the Physiotherapy department was explained in a clear and easy to understand way without being condescending. Thank you to all who assessed and treated my mother.