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Sandwell Park Hospital, Hartlepool

, Lancaster Road, Hartlepool, TS24 8LN

Quick Details

About this Hospital

Sandwell Park Hospital, Hartlepool is a provider of care near Hartlepool and provides a list of services and facilities listed below if available. This provider has 4 reviews with a rating of 5 out of 5.

Hospital Ratings & Reviews

Overall Ratings
Excellent
3
Good
1
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Overall Score
4.8
out of 5
Based on 4 reviews
Sandwell Park Hospital, Hartlepool
By: Shirley
Rating:
Dec 13 2018

My husband has a long stay on westerdale north The staff are just lovely they always made time to explain things comfort me when I was upset which was quite a lot nothing was too much trouble. They tried very hard to help my husband unfortunately you can’t help everyone and he’s now in a nursing home . But I’ll never forget the help and support all the doctors and nursing staff gave my husband and myself .

Original Comment

Reply from Tees, Esk and Wear Valleys NHS Foundation Trust
Fri, 14 Dec 2018 11:59:43 Z

Dear Shirley, I’d like to thank you for your thoughtful and kind feedback regarding the care of your husband on Westerdale North, I will ensure your feedback is passed onto the ward team. Kind regards, Shaun Mayo (Head of Service)
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Sandwell Park Hospital, Hartlepool
By: Anonymous
Rating:
Aug 13 2018

Reply from Tees, Esk and Wear Valleys NHS Foundation Trust
Mon, 20 Aug 2018 08:21:57 +0100

Firstly can I thank you for your kind words regarding the staff at Sandwell Park, the staff team at Sandwell Park work extremely hard to provide an excellent service and I will ensure they are made aware of your positive feedback. Thanks again, Shaun Mayo, Head of Service, Mental health Services for Older People, Teesside
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Sandwell Park Hospital, Hartlepool
By: Nicola
Rating:
Jun 5 2017

I have a family member who is currently in Wingfield ward and I did look at the reviews before she was admitted and some were not good. We have found the level of care here exceptional, staff are friendly and helpful and we are involved with all carers and nurses. This department certainly gets a 5* rating from me.

Original Comment

Reply from Tees, Esk and Wear Valleys NHS Foundation Trust
Mon, 12 Jun 2017 15:56:57 +0100

The ward would like to take this opportunity to thank you for this feedback. It is really valuable to know that you had a great experience as a family member and the care you and your relative received was excellent. We always strive for excellence and act upon feedback received, We are pleased you found the staff friendly and helpful and the whole experience exceeded your initial expectations.
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Group Name
Tees, Esk and Wear Valleys NHS Foundation Trust
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