Tameside & Glossop Integrated Care NHS Foundation Trust

Reply from Tameside Hospital NHS Foundation Trust
Mon, 16 Sep 2019 09:25:00 +0100

Good morning and thank you for taking the time to post these comments about our Childrens Outpatient Department. We know that bringing a young child to hospital can be really concerning for them and for you, so it was great to hear that staff behaved as you described during this time and were calm and patient in their approach. As this is anonymous feedback, these comments will be shared with the Senior Team in the Department and I hope that they will be able to identify the members of staff working on this occasion. Thanks again for posting these comments, I hope that this visit has given you and your son some assurance of what to expect should you need to visit us again. kind regards, Alex

Reply from Tameside Hospital NHS Foundation Trust
Tue, 13 Aug 2019 14:20:00 +0100

Dear KH Rigby, I was very pleased to note that your recent endoscopic procedure went well and that you wished to convey your thanks to the team involved in your care. Thank you for taking the time to share this positive feedback, we will ensure that this is shared with the Directorate Manager and Senior Nursing Team for them to discuss with the Clinical and Nursing staff. kind regards, Alexia