Rampton Hospital

I have been visiting my partner every weekend am/pm for the best 2 1/2 years. The first 18mths I came every sat and Sunday both mornings and afternoons. Then the last year every sat am/ pm. I am usually the only visitor on the ward although there have been times other visitors have visited the same time as me. Its never been a problem before but now I am told this has changed. I can only visit am or pm and my partner is only allowed one visit per weekend, so if my partners relatives visit him on a Saturday I am not allowed now to visit him on a Sunday. Nobody is saying why this has changed and who this has come from. Duty social worker didnt know anything about this, security staff Ive spoken to arent aware, ward staff are saying they just received and email from their ward manager, so wheres this come from? Whats the point in having visiting hours when your not allowed to visit?? This impacts on depriving the patient from a positive experience to help ease their confinement in that awful place, and deprives me from the pleasure of seeing my partner. When I ask questions about any new changes or restrictions put in place regarding my partner staff never tell me why even though my partner has given me permission to be kept informed about all aspects of the care received. Overall my experience of the hospital has been negative, I as a visitor have seen and heard unprofessional conduct towards my partner and also I myself have been treated with no respect . I understand theres aspects of the work that can be difficult and not all the staff are unhelpful but I have been shocked and upset many times as to how myself and my partner have been treated. The visiting hours should not be restricted its the only highlight of our week and its unfair to take this away. The hospital needs to uphold them. And if I book to visit am on a particular weekend day if theres no other visitors in the afternoon why cant I visit pm as well like I have always done?? Not every ward is overflowing with visitors every weekend, Im sure if necessary extra staff could be accessed from elsewhere.

Reply from Nottinghamshire Healthcare NHS Foundation Trust
Mon, 16 Sep 2019 10:11:00 +0100

Thank you for this posting. I wonder if you could give us a little more by way of detail: for example the ward? Best wishes Peter

Reply from Nottinghamshire Healthcare NHS Foundation Trust
Sun, 17 Feb 2019 11:53:55 Z

Thanks for this posting. I think you speak for hundreds of people when you speak of the compassion and care of Rampton staff. Congratulations on your achievement in progressing to medium secure and all good wishes for the future. Peter

well having been a patient that was there for just under 3years I left in July 2018 I lot has changed within mental health services that only become apparent when you leave one service and move on to another service that maybe you can then recognize the difficulties that hospital had to deal with. so its fair to say that the treatment you receive their really is second to none its a shame that there is so many difficulties with finances at the moment because its what make the stay in hospital easier and some one lesser in time the patient has to spend in services that should in theory save the country money so a well done to the peaks staff for their work they did with me between August 2015 until July 2018. a big thank you

Reply from Nottinghamshire Healthcare NHS Foundation Trust
Thu, 10 Jan 2019 16:00:59 Z

Thank you for taking time to write your appreciation of the service here at Rampton and well done with working through your pathway and moving on. Finacical contraints are a contsant challennge for all hospitals and do have an impact on what we can provide however I am really pleased that you have benefited from the therapy, support and care the PD Care Team have provided you with these contraints in place. I wish you all the best with you recovery Regards Adele Fox